Alyssa Nocita

708-***-**** • ad3xeo@r.postjobfree.com

**** **** ******** ******, *******, IL, 60631

SKILLS

● Organization

● Regulatory

compliance

● Group and individual

instruction

● Supervision

● Problem resolution

Communications

● Relationship

development

● Team management

● Kitchen staff

coordination

Customer service

● To-go order

preparation Table

setting

● Item promotion Food

running Problem

resolution

EXPERIENCE

St. Paul of the Cross Catholic School, Park Ridge, IL — Extended Day Care Worker

August 2022- June 2023

● Was in charge of monitoring, enforcing rules, and assisting the lead teacher in the classroom and common areas. Kept classrooms clean, neat, and properly sanitized for the sake of student health and classroom efficiency. Organized and supervised student activities such as play time, arts and crafts, and circle time.

● Was in charge of groups of up to 20 students at school ensuring that they were safe and secure.

● Promoted gentle discipline to create a dynamic and pleasant educational environment.

Panino’s, Park Ridge, IL — Restaurant Receptionist August 2023 - Present

● Listened to customer feedback, provided appropriate responses, and forwarded issues to the appropriate department.

● Effectively communicated with kitchen staff about customer allergies, dietary requirements, and other special requests.

● Used the computer system to send order information to the kitchen, as well as giving verbal instructions to other staff about customers' special requests and needs.

● Maintained a high level of professionalism and calmness with all personnel even in high-stress situations.

● Restocked inventory and ingredient items to keep the kitchen running smoothly.

● Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts. Used a sanitizing spray to clean the counters, food prep areas, and equipment to reduce the risk of cross-contamination.

● Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers.

● Took credit card, cash, and gift certificate payments and gave cash transactions change.

● Took phone and walk-in reservations, keeping scheduling demands and kitchen output on schedule to avoid overbooking. EDUCATION

Professional Summary

● Excellent track record

of resolving issues,

increasing customer

satisfaction, and

driving overall

operational

improvements.

● Ability to complete

tasks accurately

despite interruptions

and competing

demands has been

demonstrated.

● Excellent track record

of resolving issues,

increasing customer

satisfaction, and

driving overall

operational

improvements.

● Extremely

results-oriented and

proactive problem

solver looking for a

management or

supervisory position

with a progressive

organization.

● Easygoing and always

willing to help

customers and

coworkers.

● Committed

● Driven

● Positive

● Creative

● Personable

● Animal lover

Maine South High School, Park Ridge, IL — High School Diploma

August 2020 - December 2023

● Graduated a semester early from Maine South

Oakton Community College, Des Plaines, IL

January 2024 - Present

Contact this candidate