Christopher Dalrymple
Customer Service Specialist
Staunton, VA 24401
ad3xe3@r.postjobfree.com
Over 12 years in customer service experience in high stress environments. 10 years in causal retail customer service experience. Over 20 years of on-again off-again food service/restaurant experience. Work Experience
ADM
Food Lion - Staunton, VA
September 2020 to Present
Cooking ready to eat meals, preparing to-go orders, preparing deli and bakery items, stocking deli case with pre-packaged grocery items (maintaining FIFO and temp-control protocol), customer service; maintaining a safe, clean work environment complying with both OSHA and Eco-Lab requirements and ServSafe standards
Sales Associate/Customer Service
Go-Mart, Inc. - Verona, VA
October 2019 to December 2019
Running cash register, making sure customers have what the need and want! Make sure everyone leaves satisfied
Lead CSM
Speedway LLC - Verona, VA
October 2018 to November 2019
Sales Associate
Ashley Furniture Industries - Waynesboro, VA
November 2017 to September 2018
Sold furniture, helped in the warehouse, made sure everything was neat and clean and everything was put in the correct spot.
Sales Associate
Exxon - Staunton, VA
June 2017 to December 2017
Clerk, stocking and inventory
Shift Leader/Cashier
Dairy Queen - Harrisonburg, VA
June 2015 to May 2017
Cooking and prepping the food, management dutys
Food Operations Manager
Augusta Correctional Center - Craigsville, VA
September 2013 to June 2015
Food safety, supervisor of inmates, practiced safety, making sure everything was clean, inventory count
Crew Member
Trader Joe's - Williamsburg, VA
September 2012 to May 2013
Clerk, cleaned, stocking, and inventory
Manager Trainee/ senior rental rep.
Penske - Harrisonburg, VA
May 2002 to June 2012
Route management, inventory control based on reservation status, regularly driving medium box trucks, coordinating PMs, telephone sales, inbound and outbound trained. Sales Associate
Education
Some college
Skills
• Cash Handling
• Team Player
• Customer Service
• Cooking
• Cash Register
• Microsoft Office
• Leadership Experience (10+ years)
• Furniture Sales
• Telemarketing
• Outbound Sales
• Box Truck
• Cold Calling
• Supervising experience
• Cleaning
• Restaurant experience
• Restaurant management
Certifications and Licenses
Driver's License-None
Assessments
Work Style: Reliability — Highly Proficient
December 2019
Tendency to be dependable and come to work.
Full results: Highly Proficient
Customer Focus & Orientation — Proficient
September 2020
Responding to customer situations with sensitivity. Full results: Proficient
Management & Leadership Skills: Impact & Influence — Proficient September 2020
Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Proficient
Retail Customer Service — Highly Proficient
October 2020
Comprehending and responding to retail customer needs. Full results: Highly Proficient
Customer Service — Proficient
October 2020
Identifying and resolving common customer issues.
Full results: Proficient
Verbal Communication — Highly Proficient
October 2020
Speaking clearly, correctly, and concisely.
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I was unemployed from December 2019 to August 2020 due to a severely broken leg/ankle. I have been given release to return to work from UVA Orthopaedics. I relinquished my driver’s license in May 2019 due to an epileptic seizure. My epilepsy is under control through medication and therapy and I have been seizure free since July 2019.