JUSTIN MIUCCIO

OKC, OK willing to relocate anywhere; United States, Canada & Italy

ad3xdx@r.postjobfree.com 469-***-****

linkedin.com/in/justin-miuccio-146318292

Summary

An experienced and results-driven strategic visionary professional renowned for achieving significant milestones and driving technical excellence in diverse industries, with a specialization in leadership, project management, and entrepreneurship. Proficient in aligning technology initiatives with business objectives and implementing innovative solutions to optimize operations and drive growth. Possesses exceptional skills in executive leadership, cost reduction, and strategic planning; consistently committed to delivering excellence and advancing business success. A lifetime of sports leadership experience, 10+ years of sales and 8+ of technology optimization with continual rapid career progression.

Professional Experience

Executive & Board Member ; Transformational Leadership Emerald Treez Apr 2021 - Present

Lead & Secure consortium of investors with a total sum of $1.3MM. Rebrand & image overall company including culture. Forefront of contracting, sales pricing along with vendor negotiations. Implemented cross department organization, SOP curation & optimization. Researched and lead facility build outs, overviews & budgeting. Collaborated for a go to market strategy. M&A planning, vetting & execution. Retail general management - increasing profits 400% in 6 months. Technology lead for operations & security.

Supported growth: Led technology initiatives for a cannabis cultivation, processing & dispensing company, achieving compliance with evolving industry regulations. Collaborated with partners and stakeholders to shape forward-looking business strategies, driving product development and readiness for executive leadership. Creative solutions: Developed robust IT infrastructure and systems to support business growth and product development, including merchandising. Actively contributed to creative endeavors, participating in the design of promotional and advertising materials.

Efficient operations: Managed IT support and technical teams, ensuring streamlined operations and creative alignment with business objectives. Mastered market dynamics by collecting and analyzing market data, positioning for the transition to CEO. Industry knowledge: Gained deep knowledge of the cannabis industry through hands-on experience and collaboration with renowned partners.

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Problem-solving: Navigated and resolved complex challenges related to facility issues and legal matters, demonstrating strong agile problem-solving skills.

IT Engineer

Enterprise service stand up including security CCTV, O365, Sharepoint, Custom CRM, Device & Equipment instillation / maintenance.

IT Support

Company wide support, Ticketing

Device Management (MDM, Computers Windows & Mac)

Agriculture Technician

Plant lifecycle from seed to sale, Clone, Teen, Mom, Veg, Flower, Harvest, Dry. Feeding Procedures.

Business Admin

Licensing, Compliance, SOP curation, Tracking (METRC), Ordering, Scheduling, AR, AP. Creative Oversight

RND Lead, Webdev, Manage Creative Department of 1 in person 2 remote workers. Sales Leader

Hired & Trained team of 3 sales professionals with outside industry knowledge. Sold product 40-60% above market average. Flower, Clones & Merch. Vendor Management

Hire/Fire, Source, Interview 3rd party vendors.

Consortium Spearheading

Connect, lead, & update investors/shareholders

M&A

Locate, inspect, negotiate & purchase Dispensaries. Dispensary General Manager (2 Locations, 3 Managers, 15 Associates) Hire/Fire, implement systems & provide mentorship to Managers & Associates. POS tracking.

KPI implementation & training.

ATV increase unconventionally through promotion items & loyalty programs. Freelance Director ; Strategic Leadership

EUG Aug 2019 - Apr 2021

Ad hoc Director in assistance to the President of a Nationwide Healthcare company bringing technology oversight as well as a fresh perspective on business operations, conditions, & optimizations. Assisted in the change management of the company by installing a new CEO who since has lead the company to higher profitability, organization & success while now being pursued by a PE firm for purchase.

IT Support: Provided top-tier support and troubleshooting, minimizing downtime and maximizing productivity. Standardization: Pioneered the development and implementation of strategic technical oversight in HR, Sales, Marketing, and IT in preparation for the CEO role.

Collaboration: Collaborated with cross-functional teams on projects and corporate initiatives. Company growth 3x to 87 FTE. Leadership: Led impactful organizational Change Management initiatives, enhancing leadership capabilities required for executive leadership. Provide technical oversight in HR, Sales, Marketing, Networking, and played key roles in Team Lead, Project Manager, and Team Builder positions. Corporate Vehicle & Apartment Management. Page 2

IT Support Specialist - Contract

PFS Web Aug 2020 - April 2021

Fast paced, rapid learning environment in which I thrived and was able to work within a fortune based corporate environment spearheading a team for a device upgrade program. Working alongside 13 others in IT to manage, build and implement a 5000 plus person call center and 3 HQ locations across 3 continents with over 1000 users. Much of the previous work and experience from PMSP was also used here.

Service Admin

Create & Manage Users / Groups in AD, Azure AD, SCCM, AWS & O365 Bitlocker Admin

Kayako Ticketing L1-3 (AWS, Avaya, Cisco AnyConnect (VPN), OnDemand, GoToMeeting, MobilePASS / WinAuth, Microsoft MFA, Onboarding, HW Testing, Package & Ship Laptop, Desktop & Zero Clients) Oversee team of 3. Project Implementation

Creation & Conversion of 5000+ end users to PCoIP Zero Clients with AWS Corporate PC refresh for 400+ end users

Teach IT onboarding classes of 50+ end users

Sharepoint organization & configuration

Documentation (How To’s for Helpdesk & Call Center Managers) Inventory tracking, organization & implementation oversee 5 person team Desktop Support & IT Project Manager; System Integrator PMSP Nov 2015 - April 2020

PMSP was owned and ran by a successful SCCM Engineer with a passion for all things technology. What started as a way for him to build his own PCs and Theater in his house quickly turned into helping neighbors, colleagues and then after the addition of me - a fully functioning business with clients, other associates and yearly profits.The operation called from building PCs to supporting small

& medium businesses with all their technology needs. The value created was realized in a sale of the company to a PE firm. Admin / Support

Support 300+ end users thru Giva

PS batch, clean & update

RDP & ScreenConnect

G Suite Admin (Licenses, Users, Groups, Devices, Archive) O365 Admin (Licenses, Users, Groups)

AWS Workspaces - Build & Optimize VMs

File Migrations to Cloud (OneDrive)

Replace Hardware (HHD, SSD, CPU, GPU, PSU, Mobo)

JAMF Admin

System Integration

Budget, build, deliver systems from a component level Build full AV solutions including assembly

Teach End Users best practices to maximize use and time with equipment Network Configurations (Tone/Label, Routers, Modems, Access Points, Devices) SCCM

Deploy Updates

Manage Devices in OU’s

PXE Image (Test task sequences, manage & package drivers) Active Directory

Group Policy, Distribution & Security groups

Leadership

Daily Huddles; Weekly One on Ones - Manage team of 3 support specialists Shareholder updating

Accountable for P&L

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