Angela Dodson

PHLEBOTOMY SUPERVISOR

Profile

As a Phlebotomy Supervisor with over 30 years of experience, I bring a wealth of knowledge, leadership, and a commitment to maintaining the highest standards of patient care. Throughout my career, I have consistently demonstrated strong supervisory skills, ensuring the smooth operation of phlebotomy services. My ability to lead and motivate a team, coupled with a comprehensive understanding of phlebotomy procedures and laboratory operations, positions me as an ideal candidate for this role. I am adept at implementing and maintaining quality assurance programs, ensuring compliance with all relevant regulations and standards. My dedication to continuous improvement and staff development has resulted in enhanced efficiency and excellence in patient services. In addition to my technical skills, I possess excellent communication abilities, fostering a collaborative and positive work environment. I am enthusiastic about the opportunity to contribute my skills and expertise to your esteemed organization. Employment History

Phlebotomy / Supervisor, University of Maryland St. Joseph Medical Center

2006 — 2024

Supervised and managed the phlebotomy department at the University of Maryland St. Joseph Medical Center. Oversaw a team of phlebotomists and ensured the accurate collection and handling of patient samples. Implemented and enforced proper procedures for sample collection, labeling, and transportation. Overseeing and conducting department hiring process. Responsible for staff training and development for new phlebotomists, grad nurses and techs to ensure improvement of skills and performance. Maintained records and data management for the department, including department budget and annual competencies. Provided leadership and motivation to the team, fostering a positive work environment. Implemented performance improvement initiatives to enhance the efficiency and effectiveness of the phlebotomy department. Ensured compliance with patient confidentiality and infection control protocols.

Phlebotomy / Lead Technician, University of Maryland St. Joseph Medical Center

2000 — 2006

Served as a lead tech for a team of 30 phlebotomists at the University of Maryland St. Joseph Medical Center. Assisted the supervisor in managing the phlebotomy department and coordinating daily operations including preparing the monthly work schedule and daily assignments. Trained and mentored new phlebotomy technicians. Performed venipuncture and sample collection from patients. Ensured accurate labeling and documentation of samples. Collaborated with other healthcare professionals to provide quality patient care. Maintained records and performed data management tasks. Supported departmental initiatives and participated in instructing a Phlebotomy and Mislabeling class. Contact

1898 Herman Drive, York PA 17408

410-***-****

ad3xdu@r.postjobfree.com

Skills

o Staff Training

o Performance Improvement

o Data Management

o Department Leadership

o Patient Care

o Sample Collection

o Infection Control

o Records Management

o Time Management

o Employee Motivation

Phlebotomist, University of Maryland St. Joseph Medical Center 1988 — 2000

Worked as a phlebotomist at the University of Maryland St. Joseph Medical Center. Collected blood samples from patients using venipuncture techniques. Ensured proper labeling and handling of samples. Maintained a high level of accuracy and attention to detail. Adhered to infection control protocols and maintained a clean and safe work environment. Collaborated with healthcare professionals to provide excellent patient care. Developed strong communication and interpersonal skills while interacting with patients and their families. Education

Associates Degree in Medical Technology & Medical Assistant, Harrisburg Community College

1984 — 1986

Certified Nursing Assistant, York PA

1982 — 1984

Diploma, William Penn Sr. High School - York PA

1978 — 1982

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