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Case Management Family Services

Location:
Buffalo, NY
Posted:
February 26, 2024

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Resume:

Jordan L. Hill

716-***-****

ad3xdj@r.postjobfree.com

Buffalo, NY

A recent graduate of Mercyhurst University, with a bachelor’s in criminology and social work. I am looking to further develop my skills and knowledge in social work. My most recent experience comes from “New Directions, Child and Family Services”, and I have prior experience volunteering/Working with WNY Child Care Action Team and Beyond the Gates Program. I am dedicated to helping individuals, families, and communities improve the quality of their lives.

Skills

Written and Verbal Communication

Facilitating and Initiating

Detailed Note taker

Outreach and Enrollment

Problem Solving

Counseling Services

Advocacy

Health Monitoring

Family Engagement

Case Management

Referral Experience

Work Experience

Sept 2023 to Current: Child and Family Services-New Directions- Buffalo NY

Provided intense Case Management to Children and Families.

Worked with the County through these cases and families.

Provided management and supervisory to families to assure that they are getting the things they need to excel and succeed with outside resources and natural resources.

Counseled, comforted, and express necessary emotions and attitude to complete the Goal.

Manage a Caseload of 12 Families.

Took notes that were reviewed very often by Erie County workers.

Engage with other Case Mangers and Care Coordinators.

Keep important papers confidential and exclusive.

Intake, admission and discharge experience.

August 2021 to Sept 2023: Parent & Child Advocate: WNY Child Care Action Team- Buffalo, NY

Focused on supporting and improving family bonds through counseling and education.

Helped provide resources for children and families in need.

Intake paperwork, and process of admission overview.

Maintained relationships with families to provide the best help.

Mediating between family members and healthcare providers, shelters, and educators.

January 2020 to May 2022: Advisor: AIM- Erie, PA

Engaged with autistic students to help with any assignments or extra curriculum activities

Focused on creating an easy path for ASL students to be able to succeed in college

Hosted events for ASL students to feel comfortable to participate

Helped ASL students keep up with their daily living on campus

March 2019 to May 2021: Counselor: Beyond the Gates Program- Erie, PA

Assisted at risk children and youth with finding a purpose and giving them motivation.

Provided follow-up and support to many children to ensure their success.

Provided resources to assist in their daily challenges.

Create a journey to success plan with each child and helped them achieve their desired goals.

January 2017 to December 2019: Dietary: Harris Hill Nursing Home- Williamsville, NY

Worked with culturally diverse elderly individuals, providing them with their daily meals.

Prepped and prepared food for those with dietary restrictions.

Attended meetings to help better the services we provided.

Approached challenging individuals with understanding and compassion.

Education/Training

Mercyhurst University- Erie, PA

Graduate May 2022- Bachelor of Arts- Major in Criminology; and in Social Work with a Accumulative

Bishop Timon- St. Jude Highschool- Buffalo, NY

Graduate June 2018- Advanced Regents Diploma

What I bring to the table?

A guaranteed hard worker

Fast learner

Dedicated employee who will brighten the work environment and won’t stop until my goals are met.

Respectful, law and conduct abiding Employee.

If given the chance to work for you, I will make the best of the chance and make sure to minimally uphold the jobs Description and Goals.



Contact this candidate