KELVIN WASHINGTON WASHINGTON

SENIOR PROJECT MANAGER WASHINGTON, D.C., UNITED STATES 202-***-****

DETAILS

Washington, D.C.

United States

202-***-****

ad3xce@r.postjobfree.com

SKILLS

Creative Problem Solving

Analytical Thinking Skills

Change Management

Agile Project Management

Project Management

Cross-functional Collaboration

User Experience Enhancement

Product Backlog Refinement

Process Streamlining

Continuous Improvement

Stakeholder Engagement

Requirements Gathering

Risk Management

Resource Allocation

Time Management

Conflict Resolution

Strategic Planning

User Acceptance Testing (UAT)

Metrics Analysis

Quality Assurance

Sprint Planning

Sprint Review

Client Engagement

Software Development Life Cycle

(SDLC)

Project Documentation

Root Cause Analysis

PROFILE

Experienced project manager and Scrum Master with a successful history of optimizing digital frameworks and overseeing multifaceted cross-functional projects. Specialized in enhancing user experiences, fostering collaboration, and ensuring seamless project progression. Known for leading successful data migration initiatives and implementing cost-saving measures. Proficient in facilitating daily scrum meetings, refining product backlogs, and guiding development teams. Proven ability to streamline processes, reduce delivery times, and contribute to the continuous improvement of project outcomes. Let's connect for insights into agile development, financial project management, and efficient process optimization in diverse industries. EMPLOYMENT HISTORY

Senior Project Manager at Fidelity Investiments, Durham, NC April 2020 — Present

Assignment: Oversee the initiation, development, and implementation of an advanced digital framework geared towards optimizing communication between Fidelity Investments' clients and advisors. The primary goal is to enhance the overall user experience, facilitate well-informed decision-making, and underscore Fidelity's dedication to providing innovative yet personalized financial guidance.

• Develop a comprehensive project blueprint outlining timelines, milestones, resource allocations, and financial considerations.

• Engage with advisors and clients, actively seeking feedback to align the platform with their specific needs, challenges, and aspirations.

• Promote collaboration among cross-functional teams, ensuring a seamless exchange of information, prompt issue resolution, and adherence to project timelines.

• Continuously evaluate potential risks, employing proactive strategies to mitigate obstacles and ensure the project progresses smoothly.

• Serve as the central communication hub, keeping stakeholders updated on project advancements, achieved milestones, and any encountered challenges.

• Guarantee the final platform's resilience, user-friendliness, and seamless integration with Fidelity's existing digital infrastructure.

• Conduct iterative feedback sessions post-launch, leading to refinements that further elevate the platform's usability and features.

• Spearhead a series of training sessions and workshops for advisors, ensuring their adept proficiency in utilizing the new platform to maximize client relationships and financial outcomes.

Key Accomplishments:

1. Successfully launched Fidelity's enhanced Client-Advisor Digital Interaction Platform, resulting in a substantial 40% increase in user engagement and satisfaction metrics.

2. Led iterative feedback sessions post-launch, resulting in refinements that significantly improved the platform's usability and feature set. 3. Implemented a proactive training initiative that included a series of comprehensive sessions and workshops for advisors.

Senior Project Manager Scrum Master at FREDDIE MAC, Mclean, VA October 2017 — April 2020

Assignment: Led as a representative of the Finance team in multifaceted cross-functional projects with a direct impact on the PM Compensation team at Freddie Mac. Actively Jira

Confluence

Advanced Analytical Skills

Business Process Knowledge

Database Design

Data Manipulation

engaged in project deliberations, providing financial insights, and advocating for the PM Compensation team's interests.

• Spearheaded collaboration with users to identify and comprehend the root causes of issues, developing comprehensive plans for effective remediation.

• Worked closely with stakeholders to gather requirements, conducted in-depth analyses of business processes, and proposed strategic solutions to address challenges or inefficiencies.

• Ensured seamless communication between the Finance team and dedicated Developers, collaborating closely to translate business requirements into technical specifications and facilitate a streamlined development process.

• Devised User Acceptance Testing (UAT) plans in collaboration with developers and users, oversaw the testing process, and aligned testing activities with established business requirements.

• Supported the product owner in refining and prioritizing the product backlog based on business needs.

• Guided the development team in adopting and applying agile and Scrum practices for improved efficiency.

• Shielded the team from external distractions and influences, enabling focus on sprint goals.

• Collaborated with the product owner to conduct sprint planning and review meetings.

• Fostered a collaborative and self-organizing team culture to enhance productivity and morale.

• Facilitated the onboarding of an average of 30 contingent workers per week by leading and coordinating all onboarding activities. Collaborated with Security and IT departments to efficiently complete background checks, access security measures, and onboarding training for rapid integration.

• Actively engaged in cross-departmental projects, providing financial perspectives and representing the interests of the PM Compensation team to ensure comprehensive alignment with organizational goals. Major Accomplishments:

1. Implemented a data macro in collaboration with IT, resulting in a cost savings of 360 hours per year and a reduction of 30 hours of labor per month. 2. Led a successful data migration to PeopleSoft Financials with zero discrepancies, ensuring accurate financial reporting and operational efficiency. 3. Efficiently facilitated the onboarding of an average of 30 contingent workers per week, streamlining processes with Security and IT departments. 4. Provided crucial financial insights in cross-functional projects, ensuring the representation of PM Compensation team interests and contributing to the alignment of project outcomes with organizational goals. Scrum Master / Business Analyst at Germain Holdings, LLC, Baltimore MD June 2012 — October 2017

Assignment: Led the coordination and optimization of agile development processes for Germain Holdings, through various government contracts. Spearheaded the development and maintenance of cloud-based Salesforce solutions for Germain Holdings, focusing on contracting, engineering, accounting, finance, and auditing. Led a multidisciplinary team in creating tailored solutions to enhance organizational efficiency and client engagement across diverse business functions.

• Designed and implemented cloud-based Salesforce solutions, ensuring seamless integration with existing systems for contracting, engineering, accounting, finance, and auditing.

• Conducted thorough needs assessments to identify key requirements for Salesforce customizations, ensuring alignment with diverse business units including contracting, engineering, accounting, finance, and auditing.

• Developed and maintained a secure, scalable cloud infrastructure, optimizing Salesforce for high availability and business continuity.

• Facilitated daily scrum meetings, ensuring alignment and prompt resolution of obstacles for the development team.

• Supported the product owner in refining and prioritizing the product backlog based on business needs specific to delivering food products to the senior population.

• Guided the development team in adopting and applying agile and Scrum practices to enhance efficiency in food product delivery processes.

• Shielded the team from external distractions and influences, enabling focus on sprint goals related to meal distribution.

• Collaborated with the product owner to conduct sprint planning and review meetings, tailoring processes for the unique requirements of food delivery contracts.

• Conducted data analysis to identify trends and insights, contributing to informed decision-making in the context of food product distribution.

• Collaborated with the Scrum Master to ensure seamless communication and understanding between the development team and business stakeholders, specifically regarding food delivery services.

• Assisted in the creation of test plans and participated in User Acceptance Testing

(UAT) for software solutions related to meal distribution.

• Oversaw database design, development, and optimization projects.

• Contributed to the development of key performance indicators (KPIs) to measure the effectiveness and efficiency of food delivery operations.

• Played a key role in the continuous improvement of processes, ensuring that business requirements and technology solutions were aligned to optimize the delivery of food products to the senior population. Major Accomplishments:

1. Implemented a streamlined meal order processing system, reducing delivery times by 20%, improving overall efficiency in food distribution for seniors. 2. Successfully integrated advanced financial reporting and auditing tools into Salesforce, providing real-time financial insights and enhancing decision-making capabilities.

3. Led the successful integration of a real-time tracking system for meal deliveries, enhancing transparency and customer satisfaction.

4. Collaborated with the development team to deploy a mobile app for seniors, facilitating easy meal selection and order customization. 5. Developed and implemented a data-driven approach to optimize meal inventory management, reducing waste by 15%.

6. Played a crucial role in securing a new government contract by providing comprehensive business analysis and requirements gathering, expanding the reach of meal delivery services to additional senior communities in Baltimore. EDUCATION

B.S in Education, Southern University, Baton Rouge, LA Master in Music Education, Southern University, Baton Rouge, LA LICENSES AND CERTIFICATIONS

PSM I - Professional Scrum Master I, Scrum.org

PSM II - Professional Scrum Master II, Scrum.org

PSPO I - Professional Scrum Product Owner, Scrum.org PMP - Project Management Professional, PMI.org

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