Rahul Sharma

Email: rahulmadar****@ gmail.com] Mobile: +1-753-***-****,

‘Address: 19 Queensbury dr. Nepean on Ottawa, K2I 4L7

Objective

Motivated and detail-oriented at delivering exceptional customer service and maintaining a neat and organized workspace.

Seeking a role at your store to leverage my experience in customer service, and keen eye for organization, with a commitment

to elevating the customer shopping experience.

Work Experience

‘Company: Crew Member, McDonald's - Contract (Feb2023-June2023)

Efficiently processed customer orders, ensuring accuracy and customization.

‘Addressed customer inquiries and complaints professionally, promoting a positive brand image.

Maintained cleanliness and organization of the front counter, adhering to health and safety protocols.

Collaborated with the kitchen team to ensure timely and accurate order delivery during peak times.

Stocked front counter supplies and informed management of any shortages.

‘Company: Customer Service Specialist, Khanna Paper Mills Pvt. Ltd, India ~ Full Time (Apr2018-Dec2022)

* Assisted customers in a friendly and efficient manner, providing relevant information and resolving inquiries

or concerns.

+ Collaborated with team members to ensure smooth company operations and exceptional customer

experiences.

+ Followed company policies and procedures, including health and safety guidelines.

* Provided excellent customer service by greeting and assisting customers, answering questions, and offering

product recommendations.

Education

Punjab Technical University (Graduated)- April 2019

Sai College of Engineering & Technology, Bachelor of Technology ~ Mechanical Engineering

Skills

‘© Excellent customer service and interpersonal skills, with a friendly and approachable demeanor.

‘© Strong communication skills, both verbal and written.

‘© Ability to work effectively in a fast-paced and dynamic environment.

‘+ Attention to detail and accuracy in product handling and transaction processing,

‘+ Ability to collaborate and work well as part of a team.

‘+ Strong organizational skills and the ability to multitask.

rity with advanced computer skills.

‘+ Flexibility to work evenings, weekends, and holidays as needed.

© Famil

Availability

a Fullday Full day Full day Full day Full day Full day Full day

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