Hector Velez

Clifton, PA *****

ad3xb3@r.postjobfree.com

+1-332-***-****

Authorized to work in the US for any employer

Work Experience

Senior Supervisor of Operations

Martz Group - Wilkes-Barre, PA

December 2021 to January 2022

Work closely with the president, CEO, director of operations, and the General Manager. I coordinate with middle management of maintenance, charter, and sales before assignments. Communication with supervisors and dispatchers to ensure all assigned work, drivers, terminals, ticket agents, cleaners, and maintenance employees are ready for service.

Handled discipline, payroll, promotions, entrance and exit interviews. Work closely with Human Resources to provide correct and proper help and information to our employees. Coordinated closely with the Safety division on all corporate buildings, maintenance facilities, and terminals. To ensure that any safety concerns are addressed. Any other issues or concerns that may arise.

Transit Bus Operator

County Of Lackawanna Transit - Scranton, PA

July 2010 to October 2021

Fixed route operator

General Manager (GM)

Pocono Brewing Company - Swiftwater, PA

September 2006 to June 2010

I am responsible for 68 employees. As well as kitchen, bar, front and back of house managers. Scheduling, payroll, cost of goods sold, inventory, process improvement, overseeing food preparations and training, customer relations and retention, cash flow reports, implementing sanitary and safety training of all employees including management, core values and culture training, employee status and performance reviews, profit and loss projections, operation expense reports, loss analysis and income statements, vendor relations. Other duties as required in the day-to-day operations of the unit. General Manager

Fresnos Restaurant And Bar - Scranton, PA

July 2004 to August 2006

Responsible for 53 employees. Kitchen, Bar, Front, and Back of house managers. Scheduling, payroll, cost of goods sold, inventory, process improvement, overseeing food preparations and training, menu planning, customer relations, pricing, cost and sales reports, cash flow reports, sanitary and safety training of all employees including management, interviewing and hiring, employee status and performance reviews, profit and loss projections, product profitability analysis, competitive analysis, marketing budget plans, operation expense reports, loss analysis and income statements. Other duties as required in the day-to-day operations of the unit.

Manager

Bill S Corner Cafe - Moscow, PA

February 2002 to July 2004

Manager of the cafe, responsible for 24 cafe employees. Scheduling of employees, payroll, cost of goods sold, Cash flow reports, Profit and Loss analysis, process improvement, training of employees in preparation, and sanitary and safety procedures.

Inventory management and reporting. Among various other duties required in the day-to-day operations. SFC E-7 Arms Repair and Logistics Section Supervisor United States Army National Guard - Scranton, PA

October 1995 to October 2002

Trained in Material Supply and Logistics. Cross-trained in weapons Armorer Bus Driver

Martz Trailways - Wilkes-Barre, PA

January 2000 to February 2002

Charter And Fixed Commuter routes to NYC

General Manager

Aj & L Tour Bus Company - Tobyhanna, PA

February 1995 to January 2000

Responsible for all aspects of company operations, Ten busses, Twelve Drivers, Three mechanics, two porters, six ticket agents, line run planning, charter planning, auditing, payroll, schedules, P L, process improvement, customer relations, worked closely with the department of transportation in New York, New

Jersey, And Pennsylvania. IFTA, State and Federal Taxes. Responsible For two bus terminals, a parking garage, and a maintenance facility

Muti-unit Restaraunt General Manager

Rockerfeller Restaraunt Associates Inc. - New York, NY August 1990 to February 1995

Responsible for three restaurants on the concourse level. Eighty-two employees, three managers, and six assistant managers. Scheduling, payroll, cost of goods sold, inventory, ordering of goods and materials, process improvement, overseeing food preparations and training, menu planning, customer relations, pricing, cost and sales reports, cash flow reports, sanitary and safety training of all employees including management, interviewing and hiring, employee status and performance reviews, profit and loss projections, product profitability analysis, competitive analysis, marketing budget plans, operation expense reports, loss analysis, and income statements. Other duties as required in the day-to-day operations of three stores.

Labor Foreman

Hudson County Laborers Union Local # 325 - Jersey City, NJ June 1988 to July 1990

On-site labor foreman, responsible for 3 and up to but not limited to 26 laborers depending on contractor's needs and size of the job. Took daily attendance and assigned workers their work for the day. ordered and picked up materials as required by the contractor, as well as received and moved deliveries to required worksite areas by forklift. Experienced in but not limited to various lifts as well as a forklift. Worked with various power tools including but not limited to:

Various saws, drills, grinders hammers including various jackhammers, etc. I have basic skills in plumbing, electric, carpentry, and general maintenance. I am also familiar with the backhoe and the bobcat. When not performing my supervisory duties, most of my time was spent operating a forklift receiving, moving, and stocking material needed for site areas. As well as observing the performance of laborers. Education

Bachelor's degree in Business Management

University Of Phoenix

September 2005 to May 2007

High school diploma in General Studies

Louis D. Brandies H.S.

September 1975 to June 1979

Commercial Driver's License (CDL)

Class B

Expires: June 2024

State: PA

Endorsements: P (Passenger vehicles)

Skills

• Menu planning

• Bus driving

• Commercial driving

• Leadership

• Customer service

• Labor cost analysis

• Profit & loss

• Restaurant experience

• Supervising experience

• Leadership

• Conflict management

• Customer service

• Pricing

• Payroll

• Management

• Security

• Customer relationship management

• Interviewing

• POS

• Windows

• Teaching

• Marketing

• Relationship management

• Business requirements

• Analysis skills

• Operations management

• Employment & labor law

• Training & development

• Continuous improvement

• Cooking

• Communication skills

• Program management

Languages

• English - Expert

• Spanish - Expert

Military Service

Branch: United States Army

Service Country: United States

Rank: Sergeant First Class

November 1995 to November 2002

Certifications and Licenses

CDL B

Assessments

Food safety — Proficient

November 2021

Knowledge of proper food and equipment handling safety measures Full results: Proficient

Supervisory skills: Motivating & assessing employees — Proficient November 2021

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient

Customer focus & orientation — Proficient

November 2021

Responding to customer situations with sensitivity Full results: Proficient

Indeed Assessments provide skills tests that are not indicative of a license certification, or continued development in any professional field.

Additional Information

Computer proficient, Microsoft Office proficient

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