Operations Manager Continuous Improvement

Kian R. Kinchloe

Phone: 267-***-**** E-Mail: **********@*****.***

Operations, Warehouse, Receiving

Experience

Merck Pharmaceuticals April 2018-September 2023

Position: Operations Manager

Job Duties: Coordinate and supervise the daily activities of individual contributors and set priorities for the team to ensure task completion.

• Coordinate work activities

• Lead operations following the completion of downstream cell and growth expansion

• Lead downstream management of waste streams and biohazards

• Applies supervisory skills to improve efficiency and accomplish operational objectives within own unit

• Identifies and resolves standard day to day quality, technical, and operational problems within own unit

• Sets priorities for unit to meet daily deadlines; develops plans to meet short-term objectives

• Works within budgetary/financial objectives

• Lead end to end micropropagation process/Map study risks to critical data and procedures to define data oversight responsibilities

• Compliance - Responsible for creating and sustaining a culture that ensures that compliance (Safety, Environment, cGMP, etc.) are imperatives for the business. Responsible for establishing a Right First Time culture by reducing waste and constantly driving continuous improvement. Responsible to review and approve compliance documents, as per procedures or need.

EFE Labs January 2018-April 2018

Position: Warehouse Manager

Job Duties: Manage the daily operations of the warehouse, including freight, shipping and receiving, returns and transfers.

• Control and manage inventory

• Supervise warehouse employees and oversee daily operations

• Perform general maintenance of machinery used in the warehouse

• Inspect condition of tools and equipment

• Enforce all company rules and regulations

Vita Line June 2017-December 2017

Position: Receiving Manager

Job Duties: Manage an incoming shipment schedule with tracked delays and carrier corrective actions with continuous improvement on delivery / schedule times. Scheduling railroad shipments and deliveries to include releases. Inventory control management in an ERP system to include cycle count management with direct and indirect items and materials.

Operational accountability through manufacturing job pulls and product returns.

McLane March 2016-June 2017

Position: Warehouse Supervisor

Job Duties: This position is responsible for establishing and maintaining successful operations of an assigned area, department, or shift of the warehouse/distribution center. It ensures that the department has adequate staffing, proper training, the needed tools and resources, standards of productivity, safety and sanitation, and proper procedures of stocking, selection, and quality that will meet customer demands for accurate, quality, on-time deliveries.

* Facilitate communication within the warehouse leadership team and between division/warehouse leadership and teammates.

* Understand DC goals and standards, implement department procedures to meet those standards, and promote them to and gain buy-in and positive results from teammates; standards may include but will not be limited to: productivity, order quality, damages, shrinkage, safety, sanitation, turnover and overtime.

* Ensure department and warehouse procedures will cut unnecessary costs, add value for customers, and improve morale and the work environment for teammates.

* Ensure the work environment is maintained in a clean and safe manner following government, company and Sillikerstandards.

* Supervise and manage daily work of department teammates.

* Create and maintain schedules and job assignments of department teammates.

Six Points Restaurant Group June 2015 – October 2015

Position: Senior Logistics Manager

Job Duties: Recommend optimal transportation modes, routing, equipment, or frequency.

• Establish or monitor specific supply chain-based performance measurement systems

• Create policies or procedures for logistics activities

• Plan or implement material flow management systems to meet production requirements

• Train shipping department personnel in roles or responsibilities regarding global logistics strategies

• Maintain metrics, reports, process documentation, customer service logs, or training or safety records

ShopRite July 2007 – June 2015

Position: Warehouse/Receiving Manager

Job Duties: Ensuring the quality of all incoming and outgoing perishable and non-perishable items. Manages the day-to-day activities of the Warehouse operations department.

• Manages the daily activities of shipping department

• Implements procedures to improve quality, productivity and efficiency

• Ensures shipments are delivered in a timely manner

• Maintains relationships with carrier vendors and consistently resolves customer issues

• Familiar with a variety of operational concepts, practices, and procedures

• Forklift Certified

Employee of the month July and November 2010

Forest Incentives September 2004 - May 2007

Position: Assistant Shipping Manager

Job Duties: Shipping, Receiving, Data Entry, Training of new employees.

• Primary duties are to arrange and monitor all domestic and international shipments

• Compile freight quotes for sales and program staff

• Ensure that all domestic and international shipping documents are accurate in product description and Harmonization Code for timely arrival and smooth entry of goods through customs

• Relies on experience and judgment to plan and accomplish goals

UPS October 2000 – January 2004

Position: Package Handler

Job Duties: Shipping and Receiving

• Load packages on conveyor belts and on delivery trucks

• Move and store materials and products

• Assist with unloading trucks

Employee of the Month 4 times

Education

Strayer University April 2016-2017

Masters of Business Administration, Concentration in Mergers and Aqusitions

DeSales University July 2013 – November 2014

Masters of Business Administration, Concentration in Accounting

Peirce College July 2011 – February 2013

Bachelor of Science Degree in Business Administration, Concentration in Business Law

3.68 G.P.A.

Community College of Philadelphia January 2007 – December 2010

Associate in Arts: Business - May 2009

Associate in Applied Science: Finance – December 2009

Associate in Arts: Liberal Arts – December 2010

Honors and Awards

Peirce College:

W.W. Smith Scholarship

Presidents List (Honors students with perfect G.P.A for the semester)

Delta Mu Delta National Business Honors Society

Community College of Philadelphia:

Deans List 2010

Certificate of Management 2009

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