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Customer service and data entry specialist

Location:
Morton Grove, IL
Posted:
February 26, 2024

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Resume:

Sue Gonzales

Morton Grove, IL *****

ad3xa1@r.postjobfree.com

(c) 312-***-****

WORK EXPERIENCE

Hallasusu and Gamersloot - Morton Grove, IL

Online Small Business Owner

June 2019 to Present

• Owns & operates 2 ecommerce platforms focusing on home crafted goods (shirts, mugs, etc.)

• Can work all related machines, printers and art programs St. Joseph School - Wilmette, IL

Front Office Administrator

July 2013 to June 2019

• Manages day-to-day operations during school year, after care, summer programs.

• Manages School Finances - Processes tuition, receives donations, pays school bills, etc.

• Responsible for Smart Tuition & Power School Databases.

• Create/maintain private files for school personnel, student permanent records & medical records.

Framework Communications - Chicago, IL

Operations & Service Manager

May 2012 to June 2013

• Supervised 17 Techs + 2 Admin personnel in day-to-day operations.

• Coordinated Service Calls with Tech Support personnel. PAWS Chicago - Chicago, IL

Database Administrator

June 2009 to July 2010

• Managed/input Donation & Donor information into Raiser's Edge.

• Input &Tracked Donor Contributions.

• Created/Managed Donor Mailing Lists & Created Financial Reports for CEO/Board Members. Access Community Health Network - Chicago, IL

Coordinator of Individual Giving & Events

October 2006 to June 2008

• Coordinated the annual fund campaign and special event activities as well as managed logistics for department events and meetings.

• Managed Raiser's Edge database - tracked contributions, attendance at events, gifts in kind; ensured integrity, quality and accuracy of data; used data to prepare reports; trained staff in protocols for use of RE.

United Way - Oak Brook, IL

Resource Development Coordinator

October 2005 to October 2006

• Organized community appearances for business expos, agency fairs, Chamber of Commerce events and other community events.

• Assisted with all media relations and wrote press releases. Providence - St. Mel School - Chicago, IL

Development Coordinator

May 2004 to June 2005

• Assisted in annual fund and special event activities including direct mail appeals, special events, and peer-to-peer solicitations to raise $3.2 million (50%) of the operating budget. Responsible for reconciliation of $3.2 million budget.

• Managed fundraising database

• Managed special events - invitations, RSVP tracking, photographer coordination, arranged seating for 900 guests at major fund raiser, developed marketing and fundraising materials including annual report, newsletters, brochures, holiday cards and website.

• Grant assistance - writing, tracking, foundation research. EDUCATION

• DePaul University - Chicago, IL

• Blackbaud University Certification

• Lane Technical High School - Chicago, IL

SKILLS

Database Management & Entry * Office Management * Business Operations * Event Planning * PowerSchool * Raiser's Edge * Smart Tuition * Fundraising * MS Office * Adobe Photoshop



Contact this candidate