TRINA M. CONAWAY

Vidalia, GA ***** 912-***-**** ad3x6l@r.postjobfree.com

OBJECTIVE

To sustain employment in and organization that develops and support my work experience

EXPERIENCE

Counselor I

Gateway Foundation ( RSAT Program Johnson State Prison) Wrightsville, GA

July 2023- Present

·Assist participants with achieving sobriety in a correctional facility setting while providing tools and resources to combat relapse and recidivism

·Case Management

·Group Instruction with focus on intrapersonal skills and combating drug and alcohol addiction

Dispatcher/Customer Service

GEICO - Macon, GA

December 2019 to January 2022

• Assisted customers within parameters of their policy

• Connected customers with necessary assistance based on location and policy parameters

• Provided resources to customers based on need

Community Supervision Officer

State of Georgia - Statesboro, GA

February 2017 to April 2018

• Assist offenders with compliance on conditions of probation and parole

• Monitored offenders in the field to ensure compliance

• Attended court proceedings to update or inform of offender’s progress as needed

Correctional Officer

Rogers State Prison - Reidsville, GA

December 2015 to February 2018

• Control contraband

• Prevent escapes

• Maintain security

• Address offender concerns

• Communicate effectively with supervisors to effectively manage offenders and their environment

• Maintain accountability of assigned area and offenders

Education

Master's degree in Forensic Psychology

Grand Canyon University

May 2022 to November 2023

Bachelor's degree in Health Science

Armstrong Atlantic State University - Savannah, GA

August 2010 to July 2014

Skills

• Medical Terminology

• Anatomy Knowledge

• EMR Systems

• HIPAA

• Medical Office Experience

• Medical Records

• Epic

• Hospital Experience

• Vital Signs

• Medical Scheduling

• Laboratory Experience

• Insurance Verification

• Triage

• Case Management

• Records Management

• Microsoft Office

• Supervising Experience

• Microsoft PowerPoint

• Security (3 years)

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