Aayushi Donode

Product Specialist – User Experience (Byju’s)

Civil Lines hanuman chowk near Madhur Courier, Gondia (MH), India Mobile: +91-878******* Email:ad3x2s@r.postjobfree.com https://www.linkedin.com/in/aayushi-donode-72083920b/ Summary:

I am looking for opportunity in Human Resource Domian as a fresher. Where I can utilize my extensive knowledge gained during my MBA degree. I have ability to negotiate terms, excellent people management skills, communication and co-ordination skills. Work experience Summary:

I have been a product and result oriented Product Specialist (Student Success Specialist) with 14 Months of relevant experience. I dealt with Rapport building, Grievance handling, escalation handling, customer retention, technical troubleshoot, academic help.

• Multitasking abilities also adaptable in dynamic and fast-growing company

• Sound knowledge of techniques for planning, training, executing the work

• Create and maintain comprehensive documentation of the events

• Salesforce lightning usage

• Training and development of new folks

• Customer experience transformation through the service Roles and Responsibilities:

• Being a product specialist, I had a complete product knowledge

• Technical troubleshooting-resolving software and hardware issues

• Academic doubt solving also helping in navigating the application, its usage and feature

• Strong hands on - Documentation, Presentations and reporting skills

• Working cohesively with team having Analytical, Problem solving and decision-making skills

• Excellent Communication skills written (Email writing), verbal in English, Hindi and Marathi.

• Co-ordinating with the teams and working as one unit and making the service unhindered Educational Qualifications:

MBA (Masters of Business Administration) - Year of Passing - 2022 (RTMNU) with CGPA-8.48 BBA (Bachelor’s in Business Administration) - Year of Passing - 2020 (RTMNU) with CGPA- 6.31 HSC (Higher Secondary Certificate Examination) with 78.45% (Maharashtra Board), India Achievements:

Promoteed designation-

Department- user experience

Increment and appreciation with – 5,05,000-/ INR

Internship - Padhhigh

Intern Role – Human Resource

Period - 3 Week

Community- Teaching certificate (Byju’s)

Certifications:

Sales & Distribution Management

Developing Soft skills and Personality Development Community - Teaching certificate (Byju’s)

Computer Skills:

MS Office

MS Excel

MS Power point

MS Package

Hobbies:

Adventures, Cooking, Exploring world and Listing music Declaration:

I hereby declare the above-mentioned information is correct to the best of my knowledge & I bear the responsibility for the correctness of the above-mentioned particulars.