Property Manager Guest Service
Resume:
Jennifer G. Allen
Galveston, Texas **551
ad3x23@r.postjobfree.com
OBJECTIVE:
To utilize my guest service, leadership and knowledge and help others as a creative manager
and problem solver.
SUMMARY OF QUALIFICATIONS:
Experienced in all areas of P & L accounting and strong analytical abilities
Detail-oriented with strong planning and organizational abilities.
Enthusiastic team player, able to communicate effectively with colleagues, supervisors and clients.
EXPERIENCE:
6/2017- 2/2024 Quality RV Resorts Houston, Texas
Property Manager
Ensures guest and visitors receive a high quality level of consistent service.
Handles and resolves guest complaints.
Enforces resort rules and guidelines.
Hires and manages resort employees.
Manages the resources and assets of the property, including building and amentities.
Maintains resort grounds to ensure it is clean and attractive.
2/2013- 6/2017 Select Cleaning Services Houston, Texas
Commercial/Residential Cleaner
1/2012- 2/2013 Kilburn’s Tavern and Grille Cypress, Texas
Director of Operations
Scheduling, hiring, training, ordering, inventory, evaluating, and enforcing procedures for two locations
Set up training manuals, menu book, food cost analysis with Cheftec for new location
8/2006 - 9/2011 Palazzo’s Trattoria Houston, Texas
General Manager
Scheduling, training, ordering, inventory, evaluating, and enforcing procedures for team
Labor reports, sales comparisons, payroll, and accounts payable
Increase take-out/ delivery sales by $10,000 yearly
1993 - 2006 Wendy Krispin Caterer, Dallas, Texas
Office Assistant and Catering Lead
Party planning and organizing special events with Top Caterer in Dallas
2003 - 2004 Boston’s Gourmet Pizza, LP. Dallas, Texas
Corporate Trainer
Scheduling, training, and evaluating of new staff and management
Travel for four new store openings, staff development and on-going training
2001 - 2003 Remax Associates of Dallas, Dallas, Texas
Agent
EDUCATION:
University of North Texas, Denton, Texas
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