Ola Hafez

VP Human Resources/ Senior HR Director

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+2-012********

Accomplished Chief Human Resources Officer (CHRO) and Senior HR Director boasting 20+ years of leadership in human capital across 11 countries. Holds an MBA and a human resources management certification from Southern Carolina University.

Mission:

Devoted to aligning people’s strategy with business goals, fostering a collaborative and innovative organizational culture. A demonstrated leader in implementing initiatives for organizational performance, efficiency, transformation, and engagement at KPMG.

Core Competencies:

Change Management Expert: Adept at steering and leading organizational change initiatives for positive outcomes.

Talent Acquisition and Development Leader: Successfully orchestrated talent programs to attract, nurture, and retain top talent.

Strategic Succession Planning: Implemented plans to ensure a skilled leadership pipeline for long-term organizational sustainability.

Effective Retention Programs: Developed and executed impactful programs contributing to high employee satisfaction and loyalty.

Diversity and Inclusion Advocate: Committed to fostering diversity and inclusion, implementing initiatives for a diverse and equitable workplace.

Performance Management Professional: Demonstrated expertise in designing and implementing performance systems aligned with organizational goals.

Passion:

Dedicated to developing and empowering talent, continuously seeking innovative ways to create value and impact. A visionary leader committed to driving organizational success through people-centric strategies.

Seeking Opportunities:

Eager to leverage 20+ years of experience and a passion for strategic HR leadership. Ready to contribute to the growth and success of forward-thinking organizations.

Professional Achievements & Expertise

Senior HR and Transformation Director – MESAC

KPMG – Financial Services & Auditing December

2020 – Present

Function as a strategic transformation business executive and advisor to executive/senior management on key organizational and HR management issues, including talent acquisition, career development, succession planning, and retention.

Contribute to overall profitability and growth by driving fundamental and innovative HR systems and programs addressing critical business needs.

Establish a competitive advantage through the development of a robust internal and external recruitment and talent pipeline, ensuring organizational vitality, diversity, and continuous skill enhancement.

Design and drive the execution of an organizational review process for the mid and lower organizational levels that includes corporate and field talent reviews.

Develop and implement comprehensive, region-specific (Egypt, Jordan, Saudi, UAE, Kuwait, Qatar, Oman, Uzbekistan, Sri Lanka & India) compensation and benefit plans.

Lead and develop a subordinate organization by providing clear leadership and direction, assessing individual performance, identifying developmental needs, and implementing coaching and counseling.

Design and drive the execution of an organizational review process for mid and lower organizational levels, encompassing corporate and field talent reviews.

Achieve/maintain preferred employer status in all locations and create an environment free from third-party employee representation through contemporary and proactive employee relations programs and practices.

Contribute to the effectiveness and utilization of the workforce, ensuring a safe, challenging, and positive work environment for all employees in alignment with Global KPMG’s values, beliefs, and culture.

Develop and ensure the implementation of departmental policies, procedures and controls covering all areas of al activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service.

VP Human Resources/Chief People Officer – Middle East & Africa

IDH” Integrated Diagnostics Holding”

Jan 2017- Nov 2020

Collaborated as an executive partner with the CEO and Executive Board to drive internal growth, enhance people and process capabilities, champion continuous improvement, operational excellence, and fortify HR alignment with overall business objectives.

Revamped the organizational structure for both the head office and branches, including a comprehensive redesign of the rewards and pay grade structure. The changes were strategically aligned to accommodate the dynamic business environment and contemporary modes of working, contributing to a 9% revenue growth in an intensively competitive business landscape. Delivered a sustainable competitive advantage through a comprehensive selection and recruitment strategy.

Manage the effective achievement of the team objectives through setting individual objectives, managing performance, developing the team, and providing formal and informal feedback to maximize overall performance, engagement, and motivation.

Offered impactful coaching to the management team on diverse HR processes and programs, ensuring their effective implementation.

Successfully managed a multicultural team of 43 HR Professionals, fostering a unified, value-based culture and brand within the organization.

Provided overall leadership and guidance to different HR functions by overseeing talent acquisition, employee relations, training and development, career development, total rewards, performance management and organizational development.

Leadership role in shaping the culture of the organization and establishing high levels of employee engagement and commitment.

Participated in the Merging and Acquisition of lab Scan Group in Nigeria.

Group Human Capital Director - MENA & Turkey

Marabi Retail Group

2008 – 2016

Managed the execution of the Human Resources function across 11 countries, including developing effective strategies to attract, develop, reward, and retain outstanding employees.

Collaborated with the Chief Executive Officer, Board of Directors, and senior leadership to build, reinforce, and safeguard the organizational culture to exceed our customers’ and employees’ expectations.

Provided a vision and value proposition for Human Capital as well as advice, counsel, and guidance in creating an enduring, highly productive, ethical, engaged, customer-focused and results-oriented organization.

Partner with Senior Leadership Team to identify and deploy impactful people strategies and policies that enable people to perform effectively and scale efficiently.

Improved employee engagement by fostering an inclusive work environment and developing “great place to work” program.

Provided change management support and partnership with business leaders to support recruitment, on-boarding, talent management and succession planning of the associates within their function.

Attracting, developing, and retaining top tier talent across EMEA & Turkey. Developing systems to build a high-quality recruitment and development pipeline; partnering with department leaders to anticipate staffing and capability requirements and to develop high performing teams.

Building and implementing training, development, and mentorship programs to retain, inspire and build leaders at all levels.

Developing and implementing succession planning programs for key roles.

A key member in acquiring Sissli Optical in Turkey and Launching Magrabi Head Office and Stores in Istanbul.

Managed the implementation of SAP Human Resources automation in the Central Support Office, Middle East and Turkey.

Human Resources Director - Egypt & UAE

ERA Real Estate

2005-2008

Improved HR Processes that resulted enhancement in the quality, accessibility, and cost effectiveness.

Developed a cohesive HR team across Egypt & GCC offices by coaching and mentoring HR workforce and business partners.

Redesigned Organizational Structure and pay grades.

Developed and automated annual HR budget process which improved the control of the overall expenditure and cost.

Launched a new Performance Management System based on Departmental and individual KPIs.

Interact with various senior stakeholders and handle disciplinary issues and manage and ensure prompt response to the day-to-day problems/queries from the employees, to help them deal with problems in an effective manner.

Oversee and ensure employees’ personal data and records are maintained and plant level, to ensure adherence to the internal P&C policies.

Human Resources Manager – Egypt

Johnson & Johnson Medical Devices & Diagnostic Products

1998-2005

Education & Certification Credentials

• B.Sc. Faculty of Commerce – Cairo University 1988

• Certified Human Resources Manager - Southern Carolina University -2000

• Certified International Assessor – J&J Medical Devices Academy 2002

• MBA in Human Resources from Southern - Carolina University 2010 – USA

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