Richard P. Curley

**** ********** ***** ***********, **. 20121 703-***-**** ad3x0w@r.postjobfree.com

Telecommunications Management

Accomplished Telecommunications Professional practiced in all aspects of design, installation, and support of voice, data transmission and PBX switching technologies. Expert in collaborating with internal/external customers to identify assess, and evaluate concepts and designs. I’m practiced in configuration design, pricing, troubleshooting, maintenance and support management. I have extensive knowledge of cable infrastructure installation and testing methods.

Have installed over 120 Avaya/Nortel systems and performed numerous system upgrades. Strong project management and supervisory skills able to oversee activities of large groups of contractors and deliver quality on time. Superior training abilities authored the standard operating procedures for telephone installations and led all in-house and field training efforts. A self-starter able to work independently or as a valued team member. I currently hold an out of scope TS clearance (SCI Exp. 6/2015) with a Federal Intelligence agency and I was an Emergency Response Official for the Federal Aviation Administration.

Areas of Strength

Telecommunications

Operations Management

Fiber and Copper

Infrastructure Testing

Administrative Support

Customer Service

Team Leadership

Troubleshooting Tools

Problem Resolution

Professional Experience

Cognizant Technology Services. 3/2017 - Present

Next Level Business Services, Inc, Teksystems, Albany, NY/Springfield, VA. 4/2015 – 3/2017 Telecommunications Infrastructure Specialist.

On site resource for daily maintenance at Washington Gas and Light of an Avaya S8800/G450/430, ACM, ASA, Aura Messaging, Avaya-Nortel CS1000 Call Pilot, AACC, and Telstrat Engage recording system.

Senior Analyst for 3000+ users.

Coordinator for all Avaya MAC and service work in 22 sites for voice services.

Remote and direct support for VA call centers.

Technology Infrastructure design and maintenance.

Daily maintenance of AACC and CCT for Contact Center.

Install of Avaya 9600 series and Nortel 1100 and 3900 series of telephones.

Senior Analyst for Nortel/Avaya CS1000 release 7.6.

Remedy and Service Now ticketing systems.

Defense Engineering Inc, Alexandria, VA 9/2014-3/ 2015

Voice Analyst, Army ITA Pentagon.

I worked on the Pentagon voice migration project which is run by the ARMY Information Technology Agency and consisted of moving all existing Nortel CS2100 VoIP telephones to the Avaya AS5300 platform. My group was responsible for all VIP's (GS-15+) to ensure a problem free firmware update from Unistem to SIP telephones on the new Avaya platform. I held TS clearance.

Responsible for the installation, testing, documenting and marking of multiple media types within the data centers in multiple Army installations throughout the Washington DC area.

Circuit testing conducted with JDSU HST-300 and Halcyon test equipment.

Curlcom LTD, Centreville, Va. 4/2014 – 9/2014

Independent Consultant

I consulted on numerous engagements providing engineering for data center infrastructure support for contractors in the Northern Virginia and Wash D.C. area.

Providing cable and site surveys for a local cable equipment provider in Virginia for various Government sites utilizing Fluke Cable IQ and Fluke Linkrunner (LRAT 2000) for troubleshooting cable plant issues.

Using my government contracting background to assist with infrastructure cabling projects and telecommunications system installations for independent and government customers.

Richard P. Curley, Resume Page 2

Professional Experience Continued

LS Technologies, FAA Emergency Operations, Washington D.C. 9/2009 – 4/2014

Senior Systems Analyst

Hired as a Contractor to provide engineering and maintenance support to the Federal Aviation Administration (FAA) Command, Control and Communications (C3) program office in Washington DC. On call 24/7/365.

Maintain and support of Avaya/Nortel telecommunications system’s which consist of a CS1000M, 2-CS1000’s, Call Pilot and various audio and visual systems throughout the FAA facilities which included 2 COOP sites. Maintained STE and STU Telephones. Maintained TSG-6 policies.

Provided circuit provisioning and cost analysis for correct billing of services from various vendors.

Maintain and support of the FAA’s 480 and 240 port Compunetix Conference Bridge and IVR system.

Engaged with vendors for new circuit installations, repair and troubleshooting of existing landline, satellite, UHF/VHF and microwave circuits. Maintained the facilities Access Controlled Systems and CCTV camera systems.

In charge of running, splicing and terminating all cable media in IDF, MDF and data center infrastructure and secured areas (SCIF) including Cat6, Coax and Fiber Optic cables. Corning Uni-Cam and Corning Edge products. Managed and installed the Direct TV system thru out the FAA 120+ receivers in multiple locations. I had a TS/SCI clearance.

Additional professional experience includes:

Sr. Service Technician, Frontrunner Network Systems2008-2009

Field Design Engineer, Shared Technologies 2007-2008.

Consultant, Verizon Federal 2006-2007,

Systems Engineer, Nortel 2004-2006.

Telecommunications Security Inspector, ManTech/Dept. of State 2003-2004 (TSCM)

Independent Consultant, Curlcom LLC 2001-2003,

Systems Engineer, Verizon/GTE 1981-2001.

Education & Credentials

Corning in house training of Corning Opti-Splice CDS Singlemode & Multimode Core Alignment Fusion Splicer OSCDS-OSM With GPS Option and OTDR 10/13

Corning Uni-Cam Fiber Termination 10/13

Compunetix Contex 480/240 Conference bridge 11/12

Nortel SUCCESSION 3.0 Certification in Design and Engineering 09/04

Enterprise Telephony Manager 7/03

Nortel Meridian-1 ST, NT, XT Certification in installation, operations and maintenance (Name of these platforms changed to 11C, 61C and 81C and then to the CS1000 Series)

Nortel Meridian-1 Certification in Basic Automatic Route Selection (BARS) 8/96

Nortel Meridian-1 Certification in Companion Site Planning and Deployment 7/98

Nortel Meridian-1 Certification in Companion Installation and Maintenance 7/98

Nortel Meridian-1 Certification in Systems Engineering 10/95

NEC 2400 ICS Certification in Installation, Operations and Maintenance 7/96

Light Brigade Fiber Optics 10/03

Nortel Norstar Key System 5/97

Siecor Fiber Termination 8/97

AVST Core Installation, Maintenance and Unified Messaging 4/09

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