Susan J. Johnson

email: ad3wz9@r.postjobfree.com

Memphis, Tennessee 38111

901-***-****

CAREER SUMMARY: customer service, payroll, bookkeeping, accounts payable, check runs, general ledger,

accounts receivable, month-end closings, monthly accruals, bank reconciliations, instructor, facilitator

EDUCATION: Bachelor’s Degree - Accounting University of Memphis, Memphis, TN

Alight Corporation – Work from Home 40 hour weekly

Customer Care Representative (8/22 to 3/23) Answer inbound calls from employees of corporate, retail,

and educational clients. Completing annual enrollment and answering questions concerning benefits such as

medical, dental, vision, HSA and FSA accounts, etc. Connecting employees with associates who handle 401k,

STD, LTD, pension, retirement, payroll, etc. Meeting required metrics for attendance and job performance.

Accountemps – Memphis, TN 20-25 hours weekly

Accounting Clerk (01/2022 – 07/22) PT – enter invoices into Quickbooks, match invoices with receipts,

process invoices for payment, check for outstanding invoices with statements, contact A/P vendors; contact A/R

vendors, enter A/R payments, process A/P and A/R reports; bank reconciliations. Scan and electronically file

contract and company driver tickets, run payment reports. Quickbooks, Excel, Axon (Ewing Moving Service and

Fullen Dock)

Methodist LeBonheur Healthcare – Memphis TN 40 hours weekly

Payroll Specialist (7/2015 – 10/21) process APCR’s, payroll deductions/adjustments, work-around payments, merit raises and special pays, STD, work bi-weekly payroll reports, provide customer service to

walk-ins/ callers with MLH protocol – “listen to meet needs”. Mail out W2’s, and final pay stubs. SAP, MyTime,

Microsoft Office, Excel, Outlook

Meritan – Memphis, TN 40 hours weekly

Assistant Bookkeeper – (07/2015 – 09/2015) – process twelve individual payrolls weekly and bi-weekly,

process accounts payable for three separate companies, perform check runs and issue payroll and accounts

payable checks, research statements//SAP, Mytime, Microsoft Office, Excel, Outlook

Sedgwick CMS – Memphis TN 40 hours weekly

Service Center Representative (06/2014 to 07/2015) – customer service, answer inbound calls, enter worker’s comp,

disability, and FMLA claims, record client concerns, advise clients of benefits, apply polices/procedures,

consistently with excellent written and verbal communication skills

Mid-South Spay & Neuter Services – Memphis TN PT 25 hours weekly

Bookkeeper (2012-2014) accounts payable, process invoices and perform check runs, process payroll, general office functions, maintain donor files and correspondence, maintain accounts payable and payroll files,, customer check-in in the mornings, follow up with customers during check out, Quickbooks, Microsoft Office, Excel

Adjunct Professor – University of Phoenix (2009-2014) Department of Humanities. Taught Religion, Critical Thinking, Media & Film Studies, Mythology. Facilitated classroom and online studies, assessed writing and presentation skills, overall student learning, and team-building skills, maintained open door policy with students and participated in faculty/staff meetings, training, and development opportunities. Powerpoint, Microsoft Office

30-45 hours weekly

Wesleyan Hills United Methodist Church – Memphis TN PT 20 hours weekly

Administrative Assistant (2009-2012) accounts payable, check runs, payroll, monthly financial statements,

general office functions, answer phones, maintain events calendar, handle correspondence, bank reconciliations.

weekly bank deposits, payroll tax deposits, 940’s, 941’s, maintain contribution files, Quickbooks, Microsoft Office,

Excel.

Solae LLC (A DuPont Company) 40 hours weekly

Staff Accountant (2001-2009) accounts payable, payroll, account reconciliations, monthly accruals, monthly journal entries, inventory adjustments, ingredient spreadsheets, cash clearing and replenishment, expense reporting

SAP, Excel, Microsoft Office, KRONOS, Ceridian

Contact this candidate