Research Coordinator Patient Care
Resume:
Brandy Robertson
Memphis, TN *****
*****************@*****.***
Authorized to work in the US for any employer
Work Experience
Opthalmic Clinical Coordinator
UTHSC - Memphis, TN
June 2023 to Present
I’m the clinic coordinator for the ocular oncology and vitroretinal specialist. I schedule procedures, assist with procedures as well as directing patient flow and patient care, all referral and disability paperwork, testing, insurance pre certification, patient concerns, letters to referring physicians, inventory and medication reconciliation as well as anything else required for productive clinic daily
Clinical Research Coordinator
Blink Research Center - Memphis, TN
January 2023 to Present
Clinic Research Coordinator, C.O.A
• Responsible for establishing communications with the pharmaceutical/device sponsor and initiating study setup.
• Throughout the study, ensures that all study activities are executed according to the study protocol, regulatory guidelines, as well operational plan.
• Reviews Investigational Drug Brochures, Protocols, Case Report Forms (CRFs), and Informed Consent Forms for a thorough
understanding of the study drug and
procedures.
• Keeps abreast of SOPs, Good Clinical Practice (GCP) and ICH guidelines, state and national laws and ethical standards.
• Maintains accurate records of all protocol activities and events, sampling times, special test procedures and adverse events
• Contributes and is accountable for a secure and appropriate storage of all drug supplies.
• Assist physicians with ophthalmologic examinations and procedures, including photography
• Ensures that all study activities are executed according to the study protocol, regulatory guidelines, and operational plan.
• Maintains accurate records of all protocol activities and events, assessment times, test procedures and adverse events
• Documentation and record keeping for study related procedures.
• Scheduling visits and procedures
Personal Care Worker
Individual Home Care - Cordova, TN
May 2010 to Present
Assist in home with medications, household errands, personal care, bathing, meals, household cleaning, laundry, petcare, etc.
C.O.A.- Certified Opthalmic Assistant/LEAD TECH/ Scribe Eye Specialty Group - Memphis, TN
February 2017 to December 2022
Health/ history, acuities, confrontational fields, preliminary testing (OCT, CIRUS, Visual Fields, FP TOPCON AND CLARIS 700,
Pentacam, A/R, Manual Ks, scribing, FMLA paperwork, ERX, ERM, surgical clearance, billing/coding, referring physician correspondence, patient follow up calls, inventory, restocking, rx refill requests, charting, daily clinic supervision, etc
Assistant Clinic Coordinator, COA
Dr David Meyer - Memphis, TN
July 2015 to January 2018
Chief complaint/ history, BCVA, refractions, preliminary testing, billing/coding, scribing, injection / laser set up/ prep and assistant, rx refills, inventory, stocking, patient follow up calls, procedure consents, FMLA paperwork, travel clinic preparations and scheduling, etc Triage Technician
PETMED / MVS - Cordova - Cordova, TN
January 2013 to October 2015
Triage incoming Patient intake, customer care, ERM, billing/ coding, family counseling, procedure set up/ assist, etc.
Owner/Manager
B.A.M.'z Boutique - Memphis, TN
January 2008 to January 2015
Accts payable / receivables, payroll, daily operations management, Inventory, promotions, fashion show organization, staffing, creation displays, point of service systems, credit card systems, end of day closedown procedures, returns, customer service, etc. Lead Teacher Pre-K
World Overcomers Christian Church - Memphis, TN
August 2003 to May 2005
Lesson planning, daily activities, meal prep,potty training, guidance, meal prep, parent/teacher conferences, art/ crafts, etc.
Assistant Teacher
LINDENWOOD CHRISTIAN CHURCH - Memphis, TN
May 2002 to August 2003
Assist teacher with lesson planning, meal prep, diapering/ potty training, lessons, art/crafts, circle time, parent/teacher conferences, etc
Patient Care Technician (PCT)
Southern Eye Associates - Memphis, TN
April 1998 to July 2000
Scheduling, insurance verification, billing/coding, accts payable/receivable, payroll, customer care, assist physician with exam and procedures as needed, scribing /documentation, preliminary testing / history,
Optometric Technician/ Assistant Manager
Eye Spectrum - Memphis, TN
May 1993 to September 1996
Preliminary testing/ history, scheduling, billing/coding, acct receivable / payable, payroll, insurance verification, oversee daily operations, customer care, assist frame selection, contact lenses instruction, lab orders, inventory, stocking, returns, deposits etc Business Manager
Hite Carpet Center - Bartlett, TN
April 1989 to August 1993
Accts payable/receivables, management of daily operations, hiring staff, payroll, customer service support
Opthalmic Technician
Dr Kenneth Weinberg - Lakeland, TN
May 1991 to September 1992
Preliminary testing, frame selection, dispensing, contact lenses instruction, ordering, restocking, inventory, closing procedures, assisting dr with exams and assist lab techs, Accts payable /receivable, payroll
Education
Associate in Medical
Union University - Jackson, TN
June 1991 to May 1995
Fayette Academy - Somerville, TN
August 1987 to May 1991
Skills
• Electronic Medical Records (7 years)
• Microsoft (7 years)
• Outlook (7 years)
• Testing (7 years)
• Scheduling
• EMR
• retail sales
• Customer Service Skills
• Triage
• Ophthalmology Experience
• Insurance Verification
• Vital Signs
• Experience Administering Injections
• Medical Billing
• Medical Office Experience
• Medical Scheduling
• Medical Coding
• ICD-10
• CPT Coding
Certifications and Licenses
Driver's License Early Childhood Education
First Aid Certification
CPR Certification
Certified Ophthalmic Assistant
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