Mikhail Flatean

Mississauga, ON. L*A*Y*

ad3wy9@r.postjobfree.com 647-***-****

OBJECTIVE Shuttle/ Bus Driver- Customer Service

SUMMARY OF QUALIFICATIONS

Adaptability & Reliability: Demonstrates flexibility, reliability, and adaptability

Initiative & Accountability: Takes initiative, works independently, and holds accountability for tasks

Effective Team Collaboration: Excellent ability to work with minimal supervision and collaboratively in team-based environments

Diligence & Drive: Exhibits a strong work ethic, self-driven nature, and a desire for success and improvement

Fast-Paced Multitasking & Customer Service: Thrives in a fast-paced environment, maintaining good customer service while multitasking

Organizational & Time Management Skills: Possesses strong organizational and time management skills, with the ability to prioritize deadlines

Computer Proficiency: Skilled in Microsoft Office and Data Entry

Administrative Support Experience: Brings strong experience in providing administrative support

Bilingual Communication: Fluent in English (Good) and Arabic (Fluent)

Driver's License & Safety Certification: Holds a valid Ontario Class “G” driver’s license and completed Worker Health and Safety Awareness training

WORK EXPERIENCE

Shuttle Driver, Airway Interline August 2021- 2022

Provide safe and courteous transportation services to the Hotel's customers, to and from designated sites and also airport terminals.

Inspect vehicle prior to operation, and at the beginning and end of the shift.

Ensure that all vehicle keys are returned and signed in at the Hotel's Key Box, as well as all Vehicle inspection Checklists.

Assist guests with storage and retrieving their luggage from the van.

Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities

Warehouse Agent/ Transport Driver, Sky Cafe 2021

Actively participate in Sky Café’s Safety Management System (SMS) including reporting hazard and incidents encountered in daily operations.

Comply with and promote the company Safety Policy.

Assist in set up, cleaning and storage of equipment & warehouse.

Understand and comply with Transport Canada requirements.

Responsible for building and transporting food to the clients’ specifications for all scheduled flights.

Transport, load and unload the aircraft food from the warehouse to the aircraft. Uber Driver, Self-Employment 2019- 2020

School Van Driver, Lynn -Rose Collage 2019- 2019

School Bus Driver, Philopateer Christian College 2015 - 2018

Performed daily vehicle check safety inspections, documenting & reporting according to school & government regulations.

Inspected the vehicle thoroughly before and after each trip.

Pick up clients from the place and at the time they have requested.

Ensured the car seats are clean and comfortable for all passengers. Mikhail Flatean

Mississauga, ON. L5A3Y5

ad3wy9@r.postjobfree.com 647-***-****

Safely transit students to and from school, following a prescribed route.

Ensured all students comply with safety regulations.

Communicate clearly and interact with parents, school employees, passengers, co-workers & the general public in a professional manner.

Material Handler, Tangent Walltd 2015-2016

Used a measuring tape to position parts together

Fasten parts together with Bolts, Screws, Clips, or other Fasteners and Adhesives

Removed small quantities of metal and plastic with Hand Files and Scrapers.

Learned how to operate drill presses, pumps, vacuum lifters, hand-operated power tools (such as drills), and hand tools (such as hammers).

Shuttle Driver, Able Transport 2014-2015

Performed vehicle inspections, including maintaining a clean bus and fueling as needed.

Provide safe and courteous transportation services to and from designated sites among different cities within the GTA and also airport terminals.

Assist passengers in loading and unloading their luggage into the vehicle. Customer Service / Crew member, Adonis 2013 – 2014

Prepare the meal required as ordered.

Learned how to use the grilled equipment effectively and safely.

Kept serving standards and followed all regulations while performing duties.

Maintained cleanliness and sanitation of equipment, food storage, and work area. Customer Service / Crew member, Osmow’s Shawerma 2012 - 2013

Performed vehicle inspections, including maintaining a clean bus and fueling as needed.

Receive customers with greeting and welcoming them.

Answering questions regarding the menu by providing detailed information on the menu items and taking orders from customers.

VOLUNTEER EXPERIENCE

Seniors Coordinator and Van driver, Canadian Coptic Centre, Mississauga 2012 – Present

Arrangement of social services such as trips and day program activities

Collected and analyzed the relevant management information

Reviewing the efficiency and effectiveness of service delivery

Handling the project's finances

Identify, analyze, prioritize, and communicate project risks with team members and decrease the risks to the minimum

Help in the transportation of disabled seniors – pick up the seniors from their homes to the church and drop them off at home again.

Safe using the wheelchair, help the seniors to sit down and stand out of it.

Help the seniors in safely using the other disability devices such as walker, can and crutch.

Visiting the sick seniors at home, senior or retirement homes, or hospital EDUCATION

High School Diploma 1990-1994

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