Y e i k a K e l l y

F e d E x G r o u n d S u p e r v i s o r

**** ***** **., ********,

CA 91770

626-***-**** ad3wxq@r.postjobfree.com

OBJECTIVE

To obtain a supervisor position performing several technical tasks. Offering 9 years of experience distributing products, documents and packages to customers. Familiar wit GPS system operations paired with outstanding driving record.

E D U C A T I O N — EXPERIENCE

Los Angeles City College

September 2002-2004

Gabrielino High School

High School Diploma

September 1998- June 2001

K E Y S K I L L S —

• Customer Service

Experience

• Territory Management

• Training Development

• Strong Mediation

Capacity

• Documentation Skills

• Administrative Support

• Schedule Management

• Verbal & written

communication Skill

• Driving and

transportation

• Confidentiality

understanding

• Route driving techniques

• Safety Protocols

• Vehicle Maintenance

• Multitasking

• Maintenance & Repair

• Safety policy and

procedure knowledge

• Strong analytical and

communication skills

FEDEX GROUND SUPERVISOR 2020- 2023

• Handled customer service complains with professionalism to maintain trust and company loyalty.

• Answered customer question regarding shipments.

• Obtained signatures on all invoices and credits to stay on top of paperwork requirements.

• Hired, trained, and onboarded new employees.

• Managed supervision over 15+ drivers.

• Provided drivers with instructions and gave advise on mapping their routes, safe driving, safe efficient ways to deliver, provide help coding packages.

• Mapped and routed routes the night before.

FEDEX GROUND DRIVER 2018-2020

• Grouped and routed deliveries according to designated areas to maintain efficient delivery times.

• Handled merchandise in accordance with product standards.

• Located and select merchandise to verify specifications.

• Demonstrated safe driving by observing road rules.

• Operated a p1000 extended step van/straight truck to move packages.

AMAZON LOGISTIC DRIVER/ DISPACH 2015-2018

• Spearheaded the development and implementation of optimum efficiency and quality in multiple on-site dispatch support operations.

• Served as a key dispatcher appreciated for consistently maintaining metrics and performance above required station levels.

• Developed regulation as an efficient service provider with 100% accuracy, increasing brand awareness.

• Exemplified strong communication skills as the executive advocate for all process and operational changes.

R E F E R E N C E S —

References will be provided as

requested

• Led the oversight for 30+ routes at one time delivering for Amazon Logistics throughout tenure.

• Provided coaching, mentoring, and fast-paced troubleshooting support to new employees.

Contact this candidate