Customer Service Truss Designer
Resume:
Daniel Harris
Provo, UT
********@*****.***
Authorized to work in the US for any employer
Work Experience
Truss Designer
Miller's Home Center - La Grande, OR
February 2020 to November 2023
• Designed roof trusses for residential and commercial projects using Alpine engineering software.
• Read architectural and structural plans.
• General knowledge of building codes.
• Managed logistics for delivery of all orders.
• Used Eagle Point of Sale software to invoice all truss orders.
• Worked with contractors to finalize truss details before sending to plant for production.
• Reviewed Co-Workers truss designs before sending to Alpine for Seals. Yard Operations
Miller's Home Center - La Grande, OR
March 2018 to February 2020
• Assisted customers with yard material.
• Responsible for loading, unloading and stocking of materials in the lumberyard and in the warehouse.
• Maintains safe work environment.
• Unloaded freight trucks and checked in product before it was stocked in yard. Installation Technician
Oregon Wireless - Cove, OR
March 2016 to July 2017
Installed wireless internet systems by running and pulling cable, programming and calibrating equipment while adhering to codes, regulations and standards. Maintained excellent service and rapport with customers through listening to their descriptions of problems, answering questions and resolving issues through diagnosing, troubleshooting, repairing, replacing and/or upgrading components
Supported the organization's reputation through personal accountability for accomplishing new and different requests and always striving to add value. Content Programmer
Lexis Nexis - Orem, UT
June 2009 to January 2015
Create, test and maintain data and quote routines meeting standards for productivity, accuracy, timeliness, documentation, and communication
Analyze insurance manuals and check insurance policies to determine quotations of customers Input and proofread data including but not limited to tables of data, territories, symbols, and calculation algorithm
Apartment Manager
Taylor Real Estate - La Grande, OR
March 2006 to July 2007
Managed move-in and move-outs of a 21 unit complex Repaired and painted apartments
Repaired and textured drywall
Repaired plumbing and electrical problems
Maintained landscaping and exterior of apartments
On call 24/7 for any emergency repairs
Retail Store Clerk
Fred Meyer - Orem, UT
June 1998 to July 2002
Unloaded and loaded freight trucks with Forklift
Distributed freight on sales floor
Ordered merchandise for hardware and tools department Assisted customers with questions concerning products Kept sales floor clean and safe
Education
Computer Science
Eastern Oregon University - La Grande, OR
June 2008
GED
Eaglecrest High School - Aurora, CO
May 1998
Skills
• Office Skills (8 years)
• Customer Service (10+ years)
• Hand Tools (10+ years)
• Cleaning (5 years)
• Data Entry (8 years)
• Data Analysis (2 years)
• Excel (6 years)
• Linux (10+ years)
• Operating Systems (10+ years)
• Quality Assurance (5 years)
• Troubleshooting (8 years)
• Forklift Operator (2 years)
• Typing (10+ years)
• Logistics (3 years)
• Truss Designing (4 years)
• Computer Science
• Microsoft Outlook
• Writing skills
• Computer skills
• Microsoft Office
• Communication skills
• Google Suite
• Customer service
• Manufacturing
• Forklift
• Load & unload
• Analysis skills
• Software troubleshooting
Assessments
Work style: Reliability — Completed
November 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Completed
Attention to detail — Proficient
November 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Notable truss design jobs.
• Rocky Heights and Loma Vista Elementary, Hermiston OR
• Commercial Tire, Kuna, ID
• Timber Ridge Apt. La Grande, OR
• Radisson Hotel, Pendleton, OR
Contact this candidate