Customer Service Data Entry
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Tanda Saxton
Serve Safe Certified
Lexington, MS 39095
ad3wwq@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Customer Service Coordinator/Supervisor
Magnolia Estates Inc. - Lexington, MS
March 2021 to Present
In this position we are customer service specialist. I primarily talk to customers that have purchased our products through our retailers in the local areas. I assist the customers with warranty claims as well as assist with the sales of the home. I handle situations between the manufacturer and the retail location. In this position, the warranty claims are over the phone which includes data entry, customer service over the phone, and filing, taking care of all clerical administration. We are a 100% customer satisfaction company requiring upscale customer service skills. There are several job requirements that are specified through our company that are carried out daily. I have confidence that I would be an asset to you company. My previous history in customer service management leading a team of over 80 people and serving many retail dealers and handling all of the customer service needs for years. I understand the meaning of customer service.
UMMC Hospital - Lexington, MS
Dietary Manager
Meal planning for hospital patients and staff.
Ordering all food supplies.
Serve Safe Certified
Promote and Assist Vacation Schedule
Responsible for Inventory
Monthly Budgets
Hiring Staff
All aspects of accounting
Attend staff Meetings
Human Resource Applications
Customer Service Specialist
LEXINGTON HOMES - Lexington, MS
August 2015 to Present
Customer Service Manager
Human Resource Applications
Manage Full Crew for Warranty Claim Repair Service Accounts Payable Processes
Maintain Customer Relations
Data Processing
Process Warranty Claims
Dietary Manager
Madison County Healthplex - Canton, MS
February 2015 to August 2015
Manage all staff
Responsible for Hiring all Staff
Human Resource Management for Staff
Maintained all Food supply inventory.
Maintain Retail Dining Services
Manage Patient Meals Daily
Attend Daily Staff Meetings
Maintaining Monthly Budget
Responsible for All Accounts
Payroll
Staff Scheduling
Paint Technician
NISSAN NORTH AMERICA - Canton, MS
October 2003 to February 2015
Robotics
Inspector
Quality Assurance
Data Entry Robotic Applications
United Way Solicitor
Group Leader for Department
Engineering Tech
Deputy Clerk
Holmes County Courthouse - Lexington, MS
September 2001 to October 2003
Distribution of State License Plates
Collecting Land Taxes
Daily Deposits
Daily and Monthly Accounts Reports
Data Entry
Processing Land Sale Receipts
Dietary Manager
Lexington Manager - Lexington, MS
September 1999 to August 2001
Management of Sta!
Hiring
Manage all Inventory
Maintain Monthly Budgets
Work Directly with Dietician
Scheduling of Sta!
Data Entry of Patient Records
Attending Daily Meetings
Prepare For State Audits
Meet with Patient Families
Visit Patients Daily for Evaluation of Meals
Check Weights
Maintain Family Relations
Customer Service Specialist
Fleetwood Homes - Lexington, MS
February 1993 to July 2000
Working on Production Line
Prep work for Shipping
Clean Homes
Customer Service Work
Warranty Claim Issues
Customer Relations
Education
Dietary Manager Course, Nc Microsoft Excel, Power point, data entry, scanning, copiers, fax CNA at Holmes Community College
+ Add level of education
Holmes Community College - Ridgeland, MS
January 2013 to March 2013
High school diploma in Computer
Holmes Community College - Ridgeland, MS
April 2011 to October 2011
Skills
Skills
Do you have any of these top skills employers are looking for? CPT Coding
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Medical Terminology
Medical Scheduling
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Accounting
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Customer Relationship Management, DATA ENTRY, AUTOMOTIVE INDUSTRY, AUTOMOTIVE PAINT,MANAGEMENT
- 10+ years
Customer Service
Customer Experience
Call Center - 9 years
Front Desk - 2 years
CCC - 8 years
CSR
Customer Care
Customer Care
Customer Support
Computer Skills - 10+ years
Food Service
Dietary Department Experience
Employee Evaluation
Robotics
Human Resources
Management Experience - 5 years
O"ce Experience
Medical Collection
Microsoft Word
Microsoft O"ce
Time management
Sales
Management
Customer Relationship Management - 10+ years
Recruiting
Quality Inspection
Human Resources Management
Accounts Payable
Residential cleaning
Crew management
Medical coding
ICD-9
O"ce manager experience
Medical o"ce experience
Medical records
Phone etiquette
Food service management
Culinary experience
Payroll
Kitchen management
Insurance verification
Supervising experience
Medical billing
Catering
Purchasing
HIPAA
Clerical Experience
Event Planning
Certifications / Licenses
CNA AND DIETARY MANAGER EXPERIENCE
CNA AND DIETARY MANAGER EXPERIENCE
March 1996
Serve Safe Certified
February 2021 to February 2026
I currently hold Serve Safe Certificate
Assessments
Call center customer service - Familiar
September 2021
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HR: Compensation & Benefits - Proficient
August 2020
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Sales: Influence & Negotiation - Completed
October 2019
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Promotions Manager - Completed
May 2019
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Customer Focus & Orientation - Familiar
April 2019
View Full Score Report
Additional Information
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