ASHLEY LADD

**** * ****** **. **** D Decatur, AL 35603 · 256-***-****

ad3wwp@r.postjobfree.com · linkedin.com/in/Ashley-ladd-15422b17b

Through my early career in human resources, I've had a focus on ensuring employee satisfaction through the proactive development of relationships. Looking to leverage this ability to build meaningful relationships as an HR Professional at a quickly growing company.

EXPERIENCE

DATES: AUGUST 2021- PRESENT

ASSOCIATE HR SPECIALIST, ASCEND PERFORMANCE MATERIALS

HANDLED ALL EMPLOYEE RELATED INQUIRIES IN THE HR EMAIL INBOX

COMPLETED ONBOARDING AND ORIENTATION FOR OVER 125 EMPLOYEES INCLUDING THE

E-VERIFY PROCESS.

HANDLED ALL LEAVE REQUESTS AT A SITE LEVEL INCLUDING STD AND LTD.

COMPLETED ANY HR RELATED ADMINISTRATIVE DUTIES

CREATED AND IMPLEMENTED A NEW HIRE CHECKLIST, AND TERMINATION CHECKLIST

CREATED AND IMPLEMENTED AN HOURLY INTERVIEW PROCESS.

UPDATED ALL EMPLOYEE FILES TO AN ELECTRONIC FILING SYSTEM FROM A PAPER FILING SYSTEM.

COMPLETED A COMPLETE, ACCURATE I-9 AUDIT AND BROUGHT ALL I-9 FILES INTO COMPLIANCE.

ENSUREED THAT ALL TERMINATED I-9’S WERE STORED ELECTRONICALLY

COMPLETED ALL RECRUITING EFFORTS FOR OVER 70 EMPLOYEES INCLUDING THE INTERVIEW PROCESS.

CREATED MULTIPLE SOPS INCLUDING PAYROLL, HOURLY RECRUITING, AND THE PARENTAL LEAVE PROCESS

COMPLETED ALL SITE-RELATED HRIS NEEDS THROUGH THE WORKDAY APPLICATION.

COMPLETED PAYROLL FOR ALL HOURLY EMPLOYEES ON A WEEKLY BASIS.

COMPLETED ALL COMPENSATION CHANGES AND SHIFT CHANGES, FOR ALL EMPLOYESS SITE WIDE.

SECURED 4 CO-OP APARTMENTS THROUGH THE CORPORATE PROCUREMENT PROCESS.

RECONCILLED EXPENSE REPORTS EVERY MONTH IN EXCESS OF 35 K DOLLARS.

WAS RESPONSIBLE FOR MULTIPLE PARTS OF AN INTERNATIONAL PROJECT THAT INCLUDED BRINGING 18 FOREIGN NATIONALS TO THE PLANT SITE FOR FOUR MONTHS INCLUDING HOUSING.

DATES: JANUARY 2021– AUGUST 2021

HR COORDINATOR, Amazon

Achieved average quality score of 97.5 / 100

Handled Covid-19 LOA absence claims including payment.

Assessed new claims and made accurate classifications about type of leave required.

Built trust and rapport with employees by using empathy to deal with sensitive issues.

Ensured all tasks and decisions are rendered within SLA.

Used policies and regulations to adequately resolve cases 98 % of the time.

DATES: AUGUST 2017 – JANUARY 2021

CALL CENTER REPRESENTATIVE 1/ TELLER 1, Family Security Credit Union

Scored 99% accuracy and timing level of actions taken.

Answered a rolling cue of calls while performing other assigned duties.

Responsible for verification of deposits.

Completed and faxed over ten-day payoffs.

Perform electronic payments with a 97% success rate on average.

Assisted Title department with paperwork.

Performed CTR forms when required.

Performed up to $20,000.00 cash handling per day

DATES: August 2016-May 2017

Personnel Manager, Pizza Hut

Booked average Sales of $2,000 per day during assigned shifts.

Managed a team of 10-12 professionals

Supply Chain accuracy of 99.5%.

Maintained employee files and completed the onboarding process for 30 plus employees.

Improved restaurant management by analyzing reports and implementing change.

Hired, trained, and promoted 3 assistant managers.

DATES: October 2012- August 2014

Personnel Manager, Domino’s Pizza

Average sales of $1,000 per day.

Managed a team of 8-10 professionals.

Supply Chain accuracy of 99.3%.

Improved cost management by analyzing reports and implementing changes.

Interviewed and completed the hiring process for over 20 professionals.

ASHLEY LADD

EDUCATION

DECEMBER 2020

BACHELOR OF BUSINESS ADMINISTRATION, Strayer University

Concentration in Human Resource Management

Honors Diploma

Graduated Suma Cum Laude

Member of Alpha Sigma Lambda Honor Society

Member of SHRM

4.0 GPA

Mentor for 15 students

SKILLS

Payroll

Performance Management

HRIS

Recruiting (Sourcing & Interviewing)

Employee Onboarding

Employee Retention

Management

Organizational Strategy

Labor Relations

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