Travis Johnson

Upper Marlboro, MD *****

ad3wwe@r.postjobfree.com

240-***-****

TS/SCI with CI Poly

SYSTEMS ADMINISTRATOR

Dynamic Systems Administrator with extensive experience in systems administration, troubleshooting, design and implementation across a wide range of organizations.

Seeking to leverage superior technical expertise, analytical intelligence, critical thinking, communication, leadership and interpersonal skills to the role of a Systems Administrator. Expertise in troubleshooting and client servicing, with a drive to continuously stay up-to-date with the latest in the technical field. Keen on developing expert solutions to drive technological innovation and company growth.

Work Experience

Scheduling & Cleaning Tech

MISTER KLEEN

January 2023 – Present

Scheduled cleaning crews and provided cleaning services for facilities.

Disinfected and sanitized common areas and high touch points (High/low dusting, scrubbing and polishing, trash disposal, cleaning, restock of supplies and inventory).

Supplied IT technical services support as needed.

Patched software installations.

Utilized active directory, more specifically admin control panel.

Ran login scripts with power shell.

Systems Administrator

GENERAL DYNAMICS

July 2013 to February 2022 (Lost contract)

Leveraged superior troubleshooting skills to configure, maintain and manage client accounts.

Utilized software programs to create client accounts.

Effectively diagnosed hardware issues and provided solutions.

Rebuilt hard drives.

Went remote into multiple geographies to effectively resolve software and hardware issues.

Build and maintain automated system patching and software patching deployment systems

I was able to work with citrix apps and use remote access for desktop virtually.

Also able to install the citrix apps on the server insall it over the server as well

Worked in a cloud environment maintaining systems.

Active Directory was a major component of usage.

Worked with Unix and other platforms for customers.

Rebuilt Linux workstations.

Working with the cyber side of vulnerability management, including detection and response.

Worked with VMware.

Ran scanning strategies along with policy compliance.

Rebuilt server windows machines.

Placed VMware on all Linux machines.

Resolved several PKI certificates for Firefox, IE and Chrome.

Systems Administrator

CACI

December 2010 to July 2013

Managed and maintained mission-critical operational IT systems. Provided IT systems administration support to global real-time operational activities, leveraging superior communication skills while coordinating with teams, clients and multiple departments.

Used software to create accounts and other specialized accounts at top-secret levels.

Diagnosed hardware issue with machines.

Rebuilt hard drives.

Remote into areas of the world to resolve many software and hardware issues.

Install and rebuild dev and Linux machines.

Run VMware on workstations using Linux.

Rebuilt and monitor server windows machines using server 2012.

Used Active Directory to monitor day to day activity of all customers.

Used Active Directory to create accounts and grant access to customers.

Resolved several PKI certificates for Firefox.

Worked with Microsoft SCCM.

Systems Administrator

HP

September 2010 to December 2010

Actively managed around 3000 clients, providing expert assistance and customer enablement of HPs high performing computing solutions.

Used active directory for client’s accounts and created accounts, reset passwords and added client sot accounts and applications.

Handled data transfers for clients only where approval was needed.

Monitored the Remedy software, used for daily ticket tracking.

Programming and Rebuilding Linux machines.

Lead Systems Administrator

BAE SYSTEMS

March 2006 to September 2010

Provided tier technical assistance and problem resolution support to the contract.

Data Transfer Officer.

MacAfee Virus scanning software to all media transfers.

New User/ Admin Account Logins.

Troubleshoot Lotus Notes and other standard apps.

Assisted additional technical teams for overall customer support.

Maintained weekly reports.

Worked with Active Directory on accounts.

Building Linux workstations.

Worked with Microsoft SCCM.

Computer Analyst

LOCKHEED MARTIN

August 2003 to March 2006

Effectively analyzed organization’s hardware and software to develop new systems, initiate upgrades and create business improvement plans for the division.

Reconfigured network printers for clients.

Installed toner cartridges inside the printer.

Configured and installed wireless internal mouse.

Wrote monthly reports for the tracking device systems.

Created business improvement plans for the division.

Computer Analyst

NORTHROP GRUMMAN

September 2000 to May 2003

Provided quality service to 400 clients in the working field, providing optimal resolution for hardware and software issues.

Led Blackberry installs for 400 clients.

Configured email accounts for clients.

Worked with and configured the exchange server.

Configure IP addresses for clients

Handled network routers and configured network ports for clients.

Installed and configured all windows 2000 professional and server machines.

Created client accounts for use and access to the network.

Conducted troubleshooting for issues that involve reinstallation of network card, sound cards, motherboards, power supply and hard drives.

Installed numerous applications, enabling systems to function efficiently.

Wrote procedures for Window 2000 installation.

Participated in the development of Windows 2000 server to upgrade from Windows NT in using active directory.

Setup remote access on IBM PENTIUM III laptop and Dell PENTIUM III laptop.

Configured different kinds of print devices which include HP Laserjet III, Laserjet 4, Laserjet 5, Laserjet 1100, Lexmark 4000.

Associate Engineer

LITTON PRC

October 1999 to September 2000

Provided superior support for 2000 clients onsite at General Services Administration.

Installed Lotus Notes application on client’s machines.

Installed Windows NT, Windows 98, Windows 95, Novell, Windows NT machines.

Worked with the tracking trouble ticket device AR remedy for trouble ticket calls.

Installed Office 97, and Office 2000 on machines for seat management migration.

Documented seven different domains.

Handled network connectivity on equipment to ensure proper assessment of the network.

Skills

Information Technology

Systems Administration

Business Analysis

Verbal and Written Communication

Client Relations

Strategic Planning

Troubleshooting

Team Work

Networking

Problem-Solving

Data Analysis

Security

Customer Service

Decision Making

Monitoring

Working with Citrix apps

Installing citrix from the server

Education

Bowie State University, Bowie, MD

Certifications and Licenses

MCP

CCNA

RISK Management certification framework

Contact this candidate