Customer Service General Manager

Jessica Page

Carthage, MS *****

**********@**.***

+1-601-***-****

Enthusiastic candidate with extensive experience in customer service and cash handling. Strong communication skills and excellent customer service and problem resolution skills. Reliable and honest professional dedicated to meeting and exceeding expectations. Authorized to work in the US for any employer

Work Experience

Financial Relationship Specialist

Regions Financial - Philadelphia, MS

November 2017 to February 2024

Handle customer transactions such as check cashing and other transactions, answer inbound calls, make outbound calls, update customer information, open accounts both checking and savings, credit card applications. Proper cash handling, Strict adherence to all banking regulations. Organization of file system in compliance with applicable regulations. Customer satisfaction is a top priority General Manager

JCM Auto Group - Carthage, MS

January 2013 to October 2017

Handling of daily operations including employee scheduling, payroll, account management. Customer service interaction, problem resolution

Receptionist

Sunshine Medical Clinic - Carthage, MS

August 2000 to July 2002

Multiple areas of responsibility inside the clinic. Including but not limited to patient check in/out, appointment scheduling, insurance verification and payment, medical records, filing, supply ordering, billing etc..

Education

East Central Community College

Carthage Christian Academy

Skills

• Financial services

• Microsoft Office

• Account Management

• Phone etiquette

• Skilled multitasker

• Customer service

• Microsoft Excel

• Organizational skills

• Data entry

• Typing

• Cash handling

• Administrative experience

• Office experience

• Order entry

• Time management

• Front desk

• Sales

• Customer retention

• Microsoft Word

• Microsoft Outlook

• Supervising experience

• Communication skills

• Windows

• Adobe Acrobat

• Computer skills

• Banking

• Microsoft Office

• Clinic

• Insurance verification

• Medical records

• Office management

• English

• Clerical experience

Additional Information

I was blessed to be able to be a stay at home mom for my 2 children Madisen and Rylen from 2002-13. During this time I successfully managed our household and finances while my husband worked. Madie is now a college graduate, is gainfully employed, and happily married. Rylen, our youngest will be graduating with honors from high school this year.

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