Evens ORANGE

Adress * Rosedale Ave Montclair Apt*, New Jersey, 07042

Phone : 754-***-****

Email : ad3wvx@r.postjobfree.com

Personal Informations

OBJECTIVE

ABILITY SUMMARY

To secure a challenging position in a reputable organization to expand my learrnings, knowledge, and skills.

Decision making, critical thinking

Self-motivated, initiative, maintains a high level of energy

Goog computer skill

Education and Training

EDUCATION

CERTIFICATS AND DIPLÔMA

COMPUTER KNOWLEDGE

LANGUAGES

2004 – 2009 UNIVERSIDAD TECNOLOGICA SANTIAGO UTESA

DOMINICAN REPUBLIC

Pharmacist license

High School Diploma : COLLEGE ADVENTISTE DU CAP-HAITIEN, HAITI

HHA Certificate : ALWAYS PROFESSIONAL INSTTUTE MIAMI, FL

Microsoft Office (Word, Excel, PowerPoint, Internet Explorer)

Créole : Excellent

French : Alright

Spanish : good

English : Average level

Employment History

PHARMACY MANAGER

10/ 2011 - 09/ 2023 – Visitation Hospital Foundation Ptite-Riviere, HAITI

Develops strong relationships with most valuable customers by anticipating customer need and proactively offering services. Leads efforts to enhance customer experience by increasing focus on healthcare service (e.g patient consultation medication management, drug therapy reviews, and perfom retail, clinical, or wellness service such as immunizations, flu shots, and diabetes awarenes) therby promoting the shift of the pharmacy role from transactiontional interperson.

Engages customers and patients by greeting them and offering assirance with products and services. Resolves customer issues in a timely manner and answes questions to ensure a positive experience.

Plan, administer, and control budgets for contacts, equipment, and supplies

Counsels patients and answers thier question regarding usage of medicine side effects, interaction, contraindications, patients information privacy, generics, less expensive medecines, over-the-counter products, and refers to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service

Prepares, maintains and sudmits all records, reports and other documentation as required. state lawsto run the pharmacy business (operating, statements, performance indicator reports, supervision notes, delection transfers).

Performs retail, clinical, and wellnes services such as immuzations, flu shots diabetes awareness, and other preventive healthcare services

Develop operational standards and procedures for the work unit or department

Establish work procedures or schedules to organize the daily work of administrative staff

Learn to operate ne office technologies as they are developed and implemented.

Follows-up with medicale provider’soffices to clarify prescribed medications, dosages, refills, interactions and allergies to suggest alternative medications, and answer medical provider question

Administration clerk

04/ 2018 -05/2023 – DISTRIMED S.A Port-au-Prince, Haïti

-Confer whith customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints

-Keep records of customer interactions or tranctions, recording details of inquiries, complaints, or comments, as well as actions taken

-Review claims adjustement with dealers, examining parts claimed to be defective, and aapproving or disappring dealers claims

-Refer unresolved customer grievances to designated departments for further investigation.

-Determine charges for services requested, collect deposits or payments, or arrange for billing

-Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills

-Check to ensure that appropriate change were made to resolve customers’ problem

-Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustements.

-Sufficient knowledge of Excel and Word

Contact this candidate