Strong Customer Service professional with proven work experience in the school and home setting and proven ability to interact effectively with clients and staff at all levels. Handling simultaneous projects and meeting deadlines under pressure are geared to a high level of proficiency:

●Teacher Assistants

●Paraprofessional

●New Staff / Team Training

Comm Hab

EDUCATION

Wood-Tobe Coburn New York, NY Medical Assisting Diploma Completed December 2014

Wadleigh Secondary High School New York, NY

High School Diploma Completed June 2010

CAREER PROGRESSION

Blink Fitness June 2023-present

Personal Trainer Bronx, New York, NY

Greet and engage with members that enter and exit the establishment

Provide free, personal training, session or consultation

Providing a program for members looking for personal training sessions

Also provide Mill plan guidance

Teach fitness classes

do weekly follow-ups

Prime Assistance. March-2023- Present

Health Aide Bronx, New York

Provide care to patient

Light house keeping

Take patient out to do errands

Tutor Time May 2022- February 2024

Teacher Assistance Pleasantville New York NY

Greeting students and parents.

Providing the help and support to the lead.

Making sure tables and chairs are whipped after each meal.

Making sure each child is accounted for.

Assist with potty training if needed.

Preferred Home Care December 2021 - Present

Paraprofessional Brooklyn New York, NY

●Making sure to redirect children's focus on school work.

●Assist with any reading or class work.

●encouraging the child with positive words.

●rewarding a child for his/her effort.

●Following the child IEP plan.

Shema Kolainu-Hear Our Voices December 2021- Present

Comm Hab/Rehabilitation Brooklyn New York, NY

●Assist kids with the ability in completing daily living skills.

●Teaching the ability to improve money management skills.

●Guidances in how to navigate safely in the community.

Spectrum February 2021- December 2021

Call agent Flushing New York, NY

● Great customer when they call and ask how their day is.

●Verify and Authenticate customer accounts.

●Listen carefully to customer issues and concerns and take notes within the call tracker.

●Provide sympathy and empathy to customer issues.

●Acknowledge to assist customer

●Troubleshoot customer cable, modem and router.

●Handle billing related calls as well.

Certificate

Certified personal training

Certified nutritionist

Wellness coach

Certified CPR and ADE

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