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Customer Service Experience

Location:
London, ON, Canada
Posted:
February 25, 2024

Contact this candidate

Resume:

Nishal Khadka É548-***-****

ad3wuz@r.postjobfree.com

D1200 Cheapside, london

About Me Dedicated and passionate professional seeking a position at this department store where I can leverage my strong work ethic, enthusiasm, and fast-learning abilities to contribute to the success of the team and exceed customer expectations. I am also able to lift up to50lbs without any issues.

Skills

Customer Excellence

Good knowledge in Ms-word, power point Problem Solving

Team collaboration Attention to detail

Time management

Good communication in English Nepali, Hindi

Adaptability and flexibility

Education

Past

Secondary School( Gorakhkali English Boarding School)

High School Diploma( NIST) -2019 to 2021 with a major in Biology,

Present

Fanshawe Main Campus

EXPERIENCE

Sathi Mart Department Store, Nepal(April 2021- Oct 2022)

Merchandiser

Managed the production of visual displays for multiple retail stores across the region.

Developed and implemented strategies to increase sales and enhance customer experience.

Collaborated with vendors to identify and select the best product mix for each store.

Created quarterly sales plans and directed implementation.

(Big Mart, Balaju, Nepal)-Dec 2022-Nov2023

Cashier

Processed over 5000 transactions to date with 100% accuracy, handling cash, credit card and electronic payments.

Maintain a friendly and welcoming attitude, providing excellent customer service

Resolve customer complaints with a 97% satisfaction rate.

Trained and mentored 9 incoming cashiers, improving their efficiency and accuracy by 25%.

Availability( Overnight)( Preference)

Or

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Anytime

Anytime

Before 11AM & after 4pm

Before 11AM & after 4pm

Anytime

Anytime

Anytime



Contact this candidate