MELISSA A. WILLIAMS

• **** W. Maple Avenue, Langhorne, Pennsylvania, 19047 • ad3wuh@r.postjobfree.com •

• 267-***-**** • cell •

DEMONSTRATED TOP PERFORMER WITH OVER 12+ YEARS IN STRATEGIC BUSINESS DEVELOPMENT AND KEY ACCOUNT MANAGEMENT. WITH AN IMPRESSIVE TRACK RECORD OF SUCCESSFULLY GENERATING RAPID SALES GROWTH, STRENGTHENING MAJOR ACCOUNTS, AND EXPANDING SALES CHANNELS. KNOWN FOR DEVISING POWERFUL OPERATIONAL STRATEGIES AND DELIVERING HIGH VALUE-ADDED SERVICES THAT IMPROVE CUSTOMER SATISFACTION/RETENTION.

New business development Communication/interpersonal skills Marketing strategies

Strategic selling negotiations Organizational time management Team leadership

Territory account management Superior customer service MS Office/Salesforce PROFESSIONAL EXPERIENCE

Canon Financial Services

Account Manager/Sales Delevopment

Achieved designated sales goals by executing quick credit decisions and timely funding of client contracts.

Managed over 125 accounts generating over $28.5 million in annual revenues.

Designed territory sales plan and strategic account list resulting in significant increased growth in overall sales.

Converted over 70% existing competitive accounts.

Consistently ranked in top 10% of Account Executives within the company. Sales and Marketing Representative

Recruited internally for this position to develop and grow the B2B market with emphasis on Fortune 1000 accounts. Closed prospects from initial call through sales cycle into funding. Developed detailed presentations and product training for implementation across departments companywide.

Launched strong cold calling campaign to initiate leads and developed customer base of over 100 new accounts.

Stimulated new collaborations between marketing and sales departments through the implementation of innovative strategies.

Exceeded monthly quotas and goals on a consistent basis.

Expedited the onboarding process of new dealers, reducing the waiting time from 1 week to 3 days. Integrated Financial Group, Inc.

Account Executive–Sr. Processor

TD Bank Corporate

Consumer Mortgage Loan Processor II

Oriented new mortgage loan applications from referrals and provided lead sources.

Designated Point of Contact with all parties involved in mortgage/loan transactions.

Supported Loan Officers and Underwriters by ensuring the timely, judicious and accurate processing of all federal disclosures & confidential client information.

Reviewed/verified clients income, credit reports, employment histories, property appraisals and title insurance.

Forcasted and exceeded all projected loan closings/fundings by >20%.

Cultivated trustworthy referral networks by cross-selling products and services. Pinnacle Financial/Metrocities Mortgage

Branch VP Assistant, Sales, Processing Manager

Managed and empowered a team of 13 Sales Representatives successfully, consistently exceeding monthly goals.

Led weekly team meetings to foster open communication and ensure ongoing company wide success.

Developed, produced, and managed daily pipelines for all salesforce teams and executive management.

Created branch expense reports and processed payroll/commission checks for all employees.

Collaborated with Branch VP to collectively set target monthly goals for operations and sales teams. Excellent References Furnished Upon Request

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