CONTACT

EDUCATION

St. Louise Anne Colleges

Pasay City North Highschool

Epifanio Elementary School

Associate in Computer ascience

Secondary

Elementary

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**** - ****

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SKILLS

WORK EXPERIENCE

REFERENCES

ERIKA KAMILLE

ATENDIDO

IBEX GLOBAL 2018 - 2023

+631********** REAL TIME ANALYST - WORFORCE / EMAIL AND CHAT SUPPORT REP. ad3wu4@r.postjobfree.com

B7 L18 St. Raymond Homes,

Barangay Calendola San Pedro

Laguna

Analyzing data to identify trends in consumer behavior and preferences, including creating reports based on findings.

Developing reports and presentations that present findings from data analysis in a clear and concise manner

Monitors inbound operations to ensure optimal staffing levels. Evaluate adherence and take immediate action to improve performance

Duties and Responsibilities:

FIRSTSOURCE 2016 - 2018

CUSTOMER SERVICE ASSOCIATES

We are gathering informations from our client and we input all informations to our data.

Providing solutions for our customer through emails. Ensuring customer issues are resolved in a timely manner. Developing and maintaning customer relationships

Duties and Responsibilities:

XEROX BUSINESS SERVICES 2014 - 2016

TRANSACTION PROCESSOR

We are encoding the data that we automatically received to our system. We are directly connected to our client which is the Bank of America. we assure that we send our data in a timely manner We also, making a research on the data we are processing to ensure that we provide an acccurate information.

Duties and Responsibilities:

AMERICAN DATA EXCHANGE COM. 2012 - 2014

BUSINESS PROCESSING ASSOCIATES

Key-in accurately pertinent information of an order into the client- supplied application in accordance with the given project specifications Checks accuracy of encoded data before proceeding to the next field or order Adheres to the channel’s standard operating procedures and work instructions. Duties and Responsibilities:

+639*********

ad3wu4@r.postjobfree.com

Phone:

Email :

Team Leader / Amdatex

02 - 6671111

ad3wu4@r.postjobfree.com

Phone:

Email :

Team Leader / Ibex Global

Arvin Martinez Shirley Gonzales

Ms office

Time

Management

Problem solving

Computer Literate

Team work

Graphic Design

Real Time Analyst - Workforce

Contact this candidate