Kimberly A. Lindquist, MSM, CEBS

**** **** *** ******

Oviedo, FL 32765

Telephone: 321-***-****

Email: ad3wtu@r.postjobfree.com

Education University of Central Florida Orlando, FL College of Business Administration/Burnett Honors College (08/00 – 12/04) Bachelor of Science in Business Administration; General Business University of Central Florida Orlando, FL

College of Business Administration/Executive Development Center (05/12 – 12/13) Master of Science in Management; Human Resources Concentration Certifications

CEBS (Certified Employee Benefits Specialist) designation, International Foundation of Employee Benefit Plans Skills Project Management Budgeting and Cost Analysis Continuous Improvement Advanced Excel Modeling Operational Procedures Vendor Partnership Technical Writing Business Systems Analysis Service Deployment Experience Alight Solutions (Formerly Aon Hewitt) Orlando, FL Project Manager, Shared Services (Health and Welfare Division) (12/12 – 11/17) Financial Responsibilities

Oversaw and developed an annual vendor spend budget of $4.5 million based on historical costs, Alight department leadership coordination and input, and analytical tools developed on multiple software platforms (Microsoft SharePoint, Microsoft Excel, proprietary software, etc.)

Prepared monthly, quarterly, and annual financial budgeting documents for a portfolio of vendors and client expenses

Implemented operational routines around cost management and the business inputs into each spend component to create a repeatable project plan with integrated budget inputs

Supported the vendor renewal process through compiling adhoc cost-benefit analysis, frequently with a tight turnaround

Negotiated costs and charges with vendors according to the terms of the contract

Utilized and supported the implementation of the Coupa billing system for submitting and approving budgeting requests to the global review board for approval

Developed and designed a complete SharePoint site with content and instructions for colleagues to report information relevant to the budgeting process

Led a series of scheduled meetings monthly with leadership to present the budgeting snapshot, monthly variance reporting, answer any questions around the data and the process, and take away any follow-up items for further research and explanation

Continuous Improvement Responsibilities

Responsible for recommending continuous improvement projects and developing deployment plans to work through the year based on leadership's priorities

Created and deployed repeatable project plans and milestones to manage multiple shared services using Excel-based formulas to track capacity and risk

Identified operational improvement opportunities and worked with Operations colleagues to develop and implement solutions, including both on- and off-shore resources (primarily India)

Developed SharePoint sites, including lists, libraries, and content pages to support delivery across multiple Shared Services Operational and Implementation Responsibilities

Deployed a new Shared Service for Employer Reporting, which involved a cross-department effort to develop and standardize ongoing procedures around IRS 6055/6056 reporting for over 250 clients

Owned weekly milestone and risk reporting processed to Shared Service leadership through reporting and tools developed during continuous improvement projects

Aon Hewitt Orlando, FL

Systems/Requirements Analyst, Shared Services (Health and Welfare Division) (02/09 – 12/12)

Served as both a subject matter expert and a dedicated client-aligned Project Manager for health and welfare products and services

Defined and documented detailed system requirements by reviewing source documents (summary plan descriptions, administration manuals, etc.) and inputting them into Aon Hewitt system format

Participated in requirements meetings with both internal business teams as well as with clients and vendors

Gathered and tracked relevant information regarding potential plan administration problems and worked with leadership to resolve issues and develop contingency plans

Consulted with clients, health plans, and internal partners for reporting practices, solutions, scope, and results

Assisted with vendor acceptance testing, including identifying test scenarios, participating in test plan walk-throughs, executing tests to ensure proper functioning of the system, and logging defects

Wrote SQL queries and debugged batch jobs to successfully retrieve data from various provisional and person data tables

Oversaw test data creation and complete thorough health plan acceptance testing to ensure compatibility across Hewitt and target plan systems

Participated as a Process Owner on the Global Sourcing team, which includes day-to-day performance escalations, process enhancements, and general coordination with the Hewitt IBC (India Benefits Center)

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