A Team Service Technician

Brandon Cobian

*** ******* *** ******, ** ***** 909-***-**** *************@*******.***

OBJECTIVE: Enthusiastic and eager to contribute to a team’s success through hard work, attention to detail and excellent organizational skills. I am motivated to learn, grow and excel in any position offered to me.

PERFORMANCE SUMMARY

I am a result-driven, quick and passionate individual with 5 plus years experience in providing excellent service to customers. Exceed customers’ expectations by ensuring professional demeanor and light humor. I ensure accuracy and efficiency of orders. I am a team-player who makes the most of his skills in a fast-paced and collaborative environment. PROFESSIONAL SKILLS

• Well organized

• Talented in maintaining priorities

• Self-directed with ability to take initiative

• Dependable and punctual

• Excellent communication skills

• Capable of standing for long hours

• Able to work under pressure

WORK EXPERIENCE

Tire Choice, Chino, CA Dec 2020 – July 2021

General Service Automotive Mechanic

• Knowledge of all types of tires and lubes and its compatible use

• Familiar with shock absorbers and exhaust systems

• Familiar with all aspects of automotive repair and maintenance

• Ability to lift up to 70 pounds several times a day

• Ability to change oil and transmission fluid and filters

• Ability to install and perform tire maintenance, repair and replace tires

• Assess vehicles by performing detailed inspections and deciphering repair and maintenance requirements

• Cleaned and lubricated fittings as required and performed oil change services

• Checked brakes and brake fluids and ensured that any causes of concern were communicated to the technician

• Verify vehicle serviceability and ensure the quality of repairs by test driving the vehicle and adjusting repairs

Quadient, Irvine, Ca July 2021- Feb 2023

Field Service Technician

● Knowledge with postage machines, printers/scanners, and folding/stuffing machines

● Electrical, mechanical, and computer skills

● Responsible for training on, installing, and troubleshooting equipment

● Provided excellent customer service

● Ability to lift 50+ pounds

Mettler Toledo, La Verne, CA Feb 2023 - Current

Field Service Technician

● Responsible for performing calibration and preventative maintenance on basic industrial weighing equipment

● Required to assist others on installations, projects and/or repairs as necessary

● Proactive in promoting and selling service and products

● Accurately completes and submits all required paperwork on a daily basis

● Assists and cooperates with the Scheduling Analyst and Service Support Team as necessary

● Ensures compliance with all company and customer safety and quality policies and procedures

● Ensures an atmosphere of collaboration and teamwork with field and service support colleagues

● Complies with the Company Fleet Policy

● Ability to lift 50-100 pounds repetitively on a daily basis Meggit Defense Systems, Irvine, CA April 2019 – August 2020 Mechanical Assembler

• Overhaul compressor

• Test and built production fans

• Overhaul, test and built pumps and compressors

IV Auto Repair, La Habra, CA March 2018 – August 2020 General Service Automotive Mechanic

• Knowledge of all types of tires and lubes and its compatible use

• Familiar with shock absorbers and exhaust systems

• Familiar with all aspects of automotive repair and maintenance

• Ability to lift up to 70 pounds several times a day

• Ability to change oil and transmission fluid and filters

• Ability to install and perform tire maintenance, repair and replace tires

• Assess vehicles by performing detailed inspections and deciphering repair and maintenance requirements

• Cleaned and lubricated fittings as required and performed oil change services

• Checked brakes and brake fluids and ensured that any causes of concern were communicated to the technician

• Verify vehicle serviceability and ensure the quality of repairs by test driving the vehicle and adjusting repairs

Hamilton’s Steak House, Covina, CA April 2014 – April 2019 Restaurant Server

• Seat customers as they arrive and provide menu

• Assist customers in ordering decisions by providing information on menu items, daily specials and wine pairings.

• Serve welcome drinks and take orders

• Input orders into POS system and relay to the kitchen to ensure accuracy and speed of order

• Deliver orders to customers after ensuring the quality and quantity of food. Refill beverages, clear dishes as service goes along

• Provided customers with checks and took payments: cash & credit card

• Clean tables, clear dishes and reset

• Providing on time and efficient banquet services as well as pharmaceutical presentation dinners, graduation parties, etc

Key Achievements

• Increased sales of wine by providing information and suggesting food-wine pairings, up sell liquor

• Handled irate patrons by diffusing the situation using tact and ensuring recurring business

• Awarded Employee of the month award following provision of excellence customer services following customer feedback

EDUCATION

Citrus Community College, Glendora, CA – 2016 to 2018 General Ed, was working towards Associate’s Degree in Business REFERENCES

Alex Vigil 909-***-****

Vice President, PNC Bank

Edgar Ruiz

EGR Marketing Service 626-***-****

Merrik Lugo 909-***-****

Noel Matus

Manager, Hamilton’s Steak House 562-***-****

Contact this candidate