Shirlita Matthews

Patient Access Representative - University of Chicago

Chicago, IL 60624

ad3wrl@r.postjobfree.com

+1-773-***-****

• 4 years of customers service, prior authorization, and healthcare experience

• Great communication skills - ability to provide empathy to patients over the phone and in person

• Professionalism - ability to speak with insurance providers and physicians professionally

• Worked with EMS - EPIC

Authorized to work in the US for any employer

Work Experience

Security Officer

G.C.M/ G4S/ Allied universal security - Chicago, IL August 2021 to Present

Patrol the specific floors of the building

Monitor the cameras

Scan the check points every hour

Make sure the building is secured

Patient Access Representative

Loretto Hospital - Chicago, IL

April 2018 to January 2020

• Admitted patients in to the hospital

• Verified insurances 3 rd party

• Assisted RN's in the emergency department

• Registered up to 50 patient's/day

• Gained experience with bedside registration

• Worked with EPIC

Patient Access Specialist

ST Mary hospital

November 2017 to April 2018

• Verified insurances 3rd party

• Answer 70+ calls/day

• Worked with EPIC

Patient Access Specialist

Holy Cross Hospital

March 2015 to October 2017

• Admitted patients in to the hospital

• Verified insurances

• Admitted new born babies

• Assisted RN's in the emergency department

• Registered up to 150 patient's/day

Education

High school or equivalent in Culinary Arts

George Westinghouse Career & Technical Ed High School - Chicago, IL September 2002 to June 2006

Skills

• Receptionist (6 years)

• Medical Records

• Epic (3 years)

• EMR

• Billing

• Scheduling (3 years)

• Security (2 years)

• Culinary Experience

• Food Preparation

Certifications and Licenses

PERC Card

May 2024

AED Certification

April 2022 to April 2024

CPR, AED, and Basic First Aid certification card

Guard Card

Additional Information

I have my FOID card and Conceal to Carry card

Contact this candidate