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Insurance Verification Customer Service

Location:
Florence, OR
Posted:
February 25, 2024

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Resume:

Megan MacLauchlan

Florence, OR *****

ad3wr8@r.postjobfree.com

+1-541-***-****

My employment career has been medical office for 15 plus years. I a, skilled with many software systems, hipaa compliant, CFR-42 proficiency as well. I excel in customer service, and am fluent in terminology. I am looking for a positive environment to put down my experienced roots with a company I could bring my knowledge and touch to for a long term enjoyable employment experience. Authorized to work in the US for any employer

Work Experience

Patient Access Representative

Asante Rogue Regional Medical Center - Medford, OR June 2018 to July 2020

Insurance verification, registering patients w first contact symptom screen, scheduling, multi line phone system, triage discretion, tpl insurance assignment Patient Services Representative

Children and Adolescents Clinic - Medford, OR

June 2018 to July 2018

Scheduling, phones, NextGen software proficient. MMIS proficient EMR comfortable Insurance verification and benefit eligibility prior to appt to ensure proper collection of Copays and unmet deductibles at time of service Confirmation calls for upcoming appointments. Mandatory “Disney Princess” friendliness to welcome pediatric demographic, fluent. Medical Reception

Rogue Valley Physicians / Children & Adolescents Clinic - Medford, OR February 2016 to July 2018

Scheduling, phones, NextGen software proficient. MMIS proficient EMR comfortable Insurance verification and benefit eligibility prior to appt to ensure proper collection of Copays and unmet deductibles at time of service. Confirmation calls for upcoming appointments Mandatory “Disney Princess” friendliness to welcome pediatric demographic, fluent. Allied Health - Medford, OR

September 2014 to January 2016

Reception for Jackson County Methadone Clinic.

Processing 400-700 patients daily to receive daily doses of Methadone, Subutex or Suboxone, through CFR_42 specified privacy laws, with respect and dignity for our patients. Confirming, by patient specific Identification numbers, never personal names, that each patient was authorized to receive their “dose” of controlled medication by their therapist. Meetings, one on one therapy, no reports of general misconduct red flagged to prompt dosing refusal. EMR. Scheduling, phones, SoapBox Software proficient. MMIS Proficient EMR comfortable Insurance verification and benefit eligibility prior to appt to ensure proper collection of Copays and unmet deductibles at time of service. Urinalysis report reading and brought to proper attention, appropriately and discreetly. Daily welcoming persona to all demographics. Opening duties and closing duties.

Medical Receptionist

Medford Foot & Ankle Clinic - Medford, OR

June 2014 to August 2014

Scheduling, phones, NextGen software proficient. EMR comfortable Insurance verification and benefit eligibility prior to appt to ensure proper collection of Copays and unmet deductibles at time of service. Confirmation calls for upcoming appointments

Medical Reception

A First Choice Staffing - Medford, OR

March 2014 to August 2014

patient scheduling, paper charts and EMR Multi line phones Owner Sole Proprietor

ML Comfort Construction - Klamath Falls, OR

June 2007 to May 2010

Maintain all aspects of business. Inventory, billing, collection, accounts receivable, accounts payable, basic small office bookkeeping, bidding, pulling permits, obtaining specified plans, coordinating subcontractor scheduling

Self Employed - Klamath Falls, OR

June 2007 to May 2010

Eligibility Worker

Habitat for Humanity Rogue Valley - Medford, OR

August 2002 to March 2010

in Non Profit sector Need based eligibility screening. Document gathering and ensuring adequate. Office tasks. Accounts payable, receivable.

Securing complete applications, meeting with families in their homes to self evaluate need Education

Medical Billing Medical Terminology

Klamath Community College Human Services Focus - Medford, OR Licensed and education

University of Colorado Medical Terminology for Transcription Field Skills

• Licensed and education requirements compete.

• Medical Receptionist

• Insurance Verification

• EMR Systems

• Medical Records

• Medical Scheduling

• Medical records

• Medical terminology

• EMR systems

• HIPAA

• Documentation review

• Front desk

• Typing

• Customer service

• Cash handling

• Google Docs

• Analysis skills

• Cash register

• Childcare

• Serving

• Construction

• Retail sales

• Restaurant experience

• Hospitality

• Supervising experience

• Sales

• Accounts receivable

• Clerical experience

• Epic

• Transcription

• Time management

• Organizational skills

• Microsoft Office

• Computer skills

• Communication skills

• Care plans

• Office experience

• Social work

• Medical office experience

• 10 key typing

• Marketing

• Hospital Experience



Contact this candidate