Esmeralda Amezcua

541-***-****

ad3wqr@r.postjobfree.com

Highlighted Skills

• Bilingual

• Customer service

• Team player

• Self-starter

• Fast learner

• Attentive to detail

• Administrative

• Professional

Relevant Skills

Management & Leadership

• Assistant Manager at Kay Jewelers for 10 years providing optimal support in sales through coaching employees in both store and company standards reaching over 1.2 million in annual revenue for the entire outlet.

• 8 years of experience in training and supervising new employees in the Custom Design and Service Center department always keeping an encouraging working environment

• Shift lead for Petro Travel Stores of America ensuring suppliers met stock demands and stock levels while maintaining a safe and clean market space.

• 4 years of experience in product packing and inspecting shipments at Harry & David. Data Entry

• Experience with inputting customer information for credit applications to meet quota for store goals servicing roughly 30-35 clients a month and providing professional staff overview through the financing process.

• Accurately entering exact number of packages through a handheld device for customers’ orders.

• Submitting customers’ information for credit applications as well as hotel room reservations. Communication

• Sustained clear and professional monthly communication with upper management to develop a plan of action to improve profitability and continued successes.

• Provided exceptional customer service to all guests and clients and kept employees engaged in their personal growth goals.

Working Experience

Food Prep/Dishwasher – Gulf Coast Connection Elizabethtown, KY – 2022 - Present Site Manager – Antonio’s Farm Talent, OR – 2019 - 2021 Shift Lead – Petro Travel Stores Glendale, KY – 2017- 2018 Assistant Manager – Kay Jeweler’s Louisville, KY - 2008 - 2018 Front Desk Receptionist – Holiday Inn Express Medford, OR – 2016