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Customer Service Administrative Assistant

Location:
Waco, TX
Posted:
February 25, 2024

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Resume:

Eliesa Cardenas

**** ********** ** *** ***

Gahanna, Ohio 43230

ad3wpy@r.postjobfree.com

614-***-****

Summary of Qualifications: Over 30 years of Management/Supervisor skills that ensure jobs are well done and done efficiently. Strong in three areas of importance Customer Service Skills, Organizational Skills, and Management Skills. Able to create revenue and other generating ideas in most areas of the business. Skill Sets:

Proficient in Microsoft Office, Word, Internet access, and administrative/interpersonal skills. Professional Experience:

Direct Certified Provider: I am Boundless Franklin County July 2019-Present As a Provider, I am certified in all areas of Disabled Rights of Individuals, CPR and all training for caring of a disabled person.

Administrative Manager: City of Cleveland, Ohio 1998-2010 Administrative Manager of Ground Transportation for Cleveland Hopkins International Airport. Managed Contractors, Parking Facilities, Valet, Taxi service and employees. Reviewed monitored all contracts pertaining to ground transportation, i.e. shuttles, taxi parking, public and employee parking, and customer service. Administration for over 5000 employees.

Administrative Assistant to the Mayor: City of Cleveland, Ohio Supervised 27 employees; scheduled all appointments, drafted letters of correspondence. Attended all board meetings to document minutes.

Assistant Personnel Administrator: City of Cleveland, Ohio Assisted in balancing budget for division, supervised 7 employees, oversaw payroll for 400 employees, and crossed trained employees. Directed and scheduled prospective employees for division and scheduled all meetings. Attended and held disciplinary meetings. Oversaw employee records for all divisions. Administrative Assistant to the Chief of Staff: City of Cleveland, Ohio Supervised 7 employees; scheduled all appointments, drafted letters of correspondence. Attended all board meetings and documented minutes.

Claims Investigator: The Illuminating Company 1976- 1997 Investigated, complied, and settled claims for and against the company under areas of Personal property, workers compensation and personal injuries

Education: Tri C Community College Liberal Arts/Paralegal Classes References upon request



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