Customer Service Food

Mary Agushi

Wallington, NJ *****

******.*******@***.***

+1-608-***-****

Work Experience

Lead Bartender/Server

Miller's Ale House - Paramus, NJ

June 2018 to June 2022

Ability to handle high stress situations along with the ability to multitask to ensure guest satisfaction. Lead other fellow bartenders and servers

Ensuring great team work

Memorizing drink and food items ensuring best recommendations. Lead Server/ bar manger

Bowlero Corp - Wallington, NJ

May 2019 to May 2022

Ability to ensure vip performance lead and mange all servers and bartender. Responsibilities include draw counts liquor counts ordering and scheduling along with being a lead server and bartender for all events especially vip events such as the devils hockey team Education

High school diploma

West High School - Madison, WI

September 2010 to September 2014

Skills

• Bartending

• Serving Experience

• Busser

• Restaurant Management

• Restaurant Experience

• Banquet Experience

• Host/Hostess

• Food Service

• Aloha POS

• Microsoft Office

• Event Planning

• Upselling

• POS

• Retail Sales

• Assistant Manager Experience

• Cashiering

• Shift Management

• Cash Handling

• Office Management

• Microsoft Word

• Management

• English

• Bartending

• Serving

• Restaurant experience

• POS

• Hospitality

• Cash handling

• Shift management

• Cash register

• Events management

• Customer service

• Sales

• Marketing

• Retail sales

• Office management

Certifications and Licenses

Food Handler Certification

Safe serve

CPR Certification

Assessments

Customer focus & orientation — Proficient

August 2023

Responding to customer situations with sensitivity Full results: Proficient

Work style: Reliability — Proficient

August 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Bartending — Proficient

August 2023

Understanding, pouring, and mixing drink orders

Full results: Proficient

Food service: Customer situations — Proficient

August 2023

Identifying and addressing customer needs in a food service setting Full results: Proficient

Customer service fit — Proficient

August 2023

Measures the traits that are important for success for customer service roles Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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