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Data Entry Customer Service

Location:
Rockwall, TX
Posted:
February 25, 2024

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Resume:

KESSIENA

BULUKU

ad3woh@r.postjobfree.com

469-***-****

Dallas, TX 75087

SUMMARY An experienced Data Entry Clerk with 7+ years of experience. Proficient in accurately inputting and managing complex financial and medical data, ensuring data integrity and confidentiality. Skilled in utilizing various data entry systems and software such as Microsoft Excel, Oracle, Google Sheets, and Salesforce. Dedicated to spearheading a robust customer engagement strategy and delivering of top-tier digital assessment. Adept in leading multifaced team within the assessment delivery department, specializing in test administration management, supply chain logistic, and publication/content management. Strong organizational skills and ability to prioritize tasks effectively, ensuring timely completion of data entry projects. Excellent communication and teamwork abilities, collaborating with cross-functional teams to achieve data accuracy and compliance with industry regulations. Committed to maintaining strict confidentiality and adhering to HIPAA guidelines when handling sensitive medical information. Seeking opportunities to contribute expertise and contribute to the efficient and accurate management of data in a reputable organization. SKILLS • Microsoft Excel

• Thoroughness

• Sales Force

• Adobe Acrobat (convert word

documents to PDF)

• Attendance and Time management

• Project Management

• Verbal and Written Communication

• Adherence to Policies and Procedures

• Confidentiality and HIPA

• Compliance Relationship Building and

Customer Service

• Data Accuracy

• Word Processing

• Meticulous Attention to Detail

• Advanced Clerical Knowledge

• Customer Service

• Problem Solving

• Compliance Relationship Building and

Customer Service

EXPERIENCE DATA ENTRY ANALYST 01/2023 to 11/2023 Christus Health

• Accurately entered medical data, including patient demographics, medical history, diagnoses, treatments, and test results into EHR systems. Completed data entry tasks with accuracy and efficiency.

• Maintained strict confidentiality and adhered to HIPAA regulations while handling sensitive patient information. Organized, sorted, and checked input data against original documents.

• oracle

• Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.

• Entered data into various computer systems accurately using Microsoft Office Suite.

• Used computer software to store and retrieve data.

• Updated and maintained customer information, documents and records. DATA ENTRY CLERK 06/2022 to 01/2023

Healthcare IT Leaders (C

• Conducted thorough verification and validation of data to ensure accuracy, completeness, and adherence to established protocols.

• Maintained strict confidentiality and adhered to HIPAA regulations while handling sensitive patient information.

• Organized and maintained electronic and paper medical records, ensuring proper indexing and accessibility.

• Collaborated with healthcare professionals and administrative staff to obtain missing information and resolve data-related issues.

• ETQ Reliance software

• Conducted quality checks on entered data, identifying and correcting errors to improve data accuracy.

• Generated reports and assisted in data analysis to support decision-making processes.

• Stayed updated on medical terminology, coding systems, and data entry technologies through continuous learning and professional development opportunities

DATA ENTRY CLERK 03/2021 to 06/2022

St Mary Hospital For Children - Amsterdam, NY

• Entered data into the company database with speed and accuracy.

• Worked in HR with Human resources team

• Organized, sorted, and checked input data against original documents.

• Added documents to file records and created new records to support filing needs.

• Create invoices using an excel spreadsheet and upload invoices into Oracle.

• Keep a record of hardcopy data such as invoices, inventory, checklists, and other financial documents.

• Address data inconsistencies by working with administrative staff to not locate missing data.

• Reviewed and updated client correspondence files and database information to maintain accurate records.

• Identified and resolved errors in customer data, improving overall data accuracy by 25%.

• Produced monthly reports using advanced Excel spreadsheet functions.

• Collaborated with the customer service team to ensure timely and accurate processing of orders.

CUSTOMER SERVICE MANAGER 01/2019 to 03/2020

Dartz Motors

• Resolved customer complaints while prioritizing customer satisfaction and loyalty.

• Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.

• Completed special projects by using effective decision-making, critical thinking, and time management skills.

• Maintained confidentiality of customer information.

• Developed documentation and logs of implemented solutions and generated and submitted reports.

• Worked with the marketing department to launch and manage promotional activities and campaigns.

• Prepared reports and summaries for management as requested.

• Performed other duties as assigned.

EDUCATION AND

TRAINING

University of Hull

Bachelor of Law

07/2009



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