Customer Service Food Safety

¢*MAHKENA SMITH ¢

CONTACT

[J 915-***-****

& ************@*****.***

SKILLS

¢ MS Word and PowerPoint

* proficiency in EXCEL

« Food safety Procedures

* Depositing cash to safe

« Using POS, KIOSIK systems &

Submitting orders

* Customer Service

¢ Multitasking

* Communication

* Detail Orientated

EDUCATION

Southern NewHampshire University

Associates in Accounting

December 2023

Franklin Highschool

Highschool Diploma

June 2018

ACCOMPLISHMENTS

AND AWARDS

shirt from KIOSK sales

+ Promoted to purple

(2018)

TacoBell Maker

(2019,2021)

(2021,2022,2023)

Presidents List (2023)

4 Andy Pearson Award

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PROFILE

A perfectionist with a dedication for growth of self and others, with several years of

restaurant experience and customer service along with retail knowledge. am

passionate about expanding my skills and gaining new ones to remain competitive

and have a wide set of knowledge to complete tasks with efficiency while being self

reliant and a helpful addition to the team.

WORK EXPERIENCE

Crew Member

McDonalds

May 2018-September 2019

« Followed proper food safety practices.

¢ Performed cleaning duties, including wiping tables and equipment, sweeping

and refilling stock. Entered orders into a computer system to send order details

to kitchen, mentioning customers’ special requests and food allergies.

* Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and

clean throughout shift. Served drinks and prepared specialty beverages.

« Multitasking for timely execution, order taking, passing out orders, and

communicating among team

Service Champion & CleaningCaptain

TacoBell September 2019-Current

* Took orders from customers and food deliveries

¢ Helped keep restaurant presentable, safe, and a welcoming environment from

greeting guests to following safety procedures.

* Putting special requests into computer system, took payments and provided

change.

* Provided every customer with friendly service, answered menu questions and

submitted orders. Provided excellent service and attention to customers.

¢ Worked successfully with diverse group of coworkers to accomplish goals and

address issues related to our products and services.

Beauty Advisor

KOHLS June 2023-Current

* Recommend beauty products from makeup to skincare for clients

* Inventory, restock, audits, MLS, display fixtures

* Cashier responsibilities, closing till

* Cleaning and following sanitary procedures.

* Membership signup aid and product launches.

¢ Register Insiders for perks and rewards system.

« Answering calls and concerns, providing excellent and helpful customer service.

Contact this candidate