Ashley Holland

Kernersville, NC *****

ad3wl2@r.postjobfree.com

+1-336-***-****

Work Experience

Service Technician

Valvoline Instant Oil Change - Winston-Salem, NC

October 2021 to Present

Currently being fast tracked to assistant manager

CASHIER

ALLISONS FAMILY RESTAURANT

October 2018 to Present

As a cashier at Allison's Family Restaurant my duties include running a register, manually counting back customers change, meeting customer's needs, and maintaining a clean work environment. Lube Technician/Mechanic

SpeeDee MIDAS - Rock Hill, SC

October 2020 to November 2020

I was a lube tech and service writer. I changed the starter on a 2019 hell cat. Im hoping to further my skills Lube Technician

Take 5 Oil Change - Tega Cay, SC

July 2020 to October 2020

My job included working under the hood and working in the pits along with service writing. CSR - Customer Service Representative

BROTHERS HEATING & AIR - Rock Hill, SC

June 2020 to September 2020

CALL CENTER CSUSTOMER SERVICE REP

AT&T - Hickory, NC

January 2018 to September 2018

CONVERGYS

As a customer service rep for the call center Convergys, my job title included answering customer calls, something problems with complex solutions, processing payment transactions and transferring calls to the appropriate department.

Education

DIPLOMA

EAST FORSYTH HIGHSCHOOL

June 2015

High school diploma

Skills

• Good with computers

• Learning and adapting to change

• Good communication skills

• Friendly and open personality

• Loves to work

• Good with over the phone and in person interactions on a daily basis.

• Computer Literacy

• Customer Service

• Microsoft Office

• Restaurant Experience

• Food Service

• Cashiering

• Restaurant Experience

• Cash Handling

• Phone etiquette

• Typing

• Microsoft Word

• Basic Math

• Mechanic Experience

• Service Technician Experience

• Electrical Experience

• POS

• Mechanical Knowledge

• Field Service

• Sales

• English

• Troubleshooting

• Computer Networking

• Oil Change

Assessments

Call center customer service — Familiar

August 2021

Demonstrating customer service skills in a call center setting Full results: Familiar

Attention to detail — Completed

July 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Completed

Work style: Reliability — Familiar

November 2020

Tendency to be dependable and come to work

Full results: Familiar

Basic mechanical knowledge — Proficient

June 2021

Understanding and applying mechanical concepts and processes Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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