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TIFFYNNIE EPPS

tiffynnieepps@gmail.com 612-***-**** Gilbert, AZ 85295 WWW: Bold Profile

Personable and dedicated Manager Assistant. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Skilled property management professional experienced in tenant relations, office management and maintenance coordination. Successful at balancing tenants' rights with business considerations to achieve financial targets. Excellent interpersonal, communication and leadership abilities. Strong working knowledge of Windows,

Microsoft Office Suite, and operating systems

Excellent communication skills

Strong problem solving/troubleshooting skills

Organizational skills

Critical thinking

Yardi Systems

Reliable and trustworthy

Local and State Laws

App Portfolio

Document Preparation

Rent Collection

Policy Enforcement

Great Planning Skills

Scheduling Appointments

Property Management

Maintenance Scheduling

Fair Housing Mandates

Lease Renewals

Legal Knowledge

Property Inspections

Tenant and Eviction Laws

Skilled Multi-Tasker

Maintenance Coordination

Preventive Maintenance

Arizona Assets Phoenix, AZ

Property Management Assistant

07/2023 - Current

Assisted with the preparation of rental agreements, lease renewals and other documents related to property management.

Conducted regular inspections of properties to identify any potential maintenance or repair issues.

Coordinated with contractors to ensure timely completion of repairs or renovations.

Updated tenant records and maintained accurate files for all tenants. Maintained positive relationships with tenants by responding promptly to inquiries and requests.

Processed incoming payments from tenants in a timely manner. Performed administrative tasks such as answering phones, filing documents and preparing correspondence.

Analyzed market trends to determine appropriate rent amounts for vacant units.

Researched local laws and regulations related to property management activities.

Provided support for the leasing team during peak times such as move-ins and move-outs.

Managed over 200 units at the property.

Summary

Skills

Experience

Best Home Care Solutions Brooklyn

Center, MN

PCA

01/2015 - 07/2023

Planned and prepared meals meeting patients' nutritional requirements. Transported patients between facility rooms and helped move individuals between mobile equipment and beds.

Responded to patient emergencies and physically stressful situations to restore calm or administer treatments.

Helped patients' feel independent and dignified by assisting with activities of daily living (ADLs).

Ultra Management LLC Brooklyn Park,

MN

Assistant Property Administrator

01/2013 - 07/2023

Contacted tenants to collect overdue rent or to discuss other important issues.

Handled resident complaints and expedited maintenance calls/requests. Met with prospective tenants to show property and assess applications or sign leases.

Assist with managing over 200 rental properties.

Masterson & Personnel St. Louis Park,

MN

Customer Service Representative

01/2012 - 02/2013

Delivered service and support to each customer, paving way for future business opportunities.

Upheld strict quality control policies and procedures during customer interactions.

Informed customers about billing procedures, processed payments and provided payment option setup assistance.

Minnesota School of Cosmetology Woodbury, MN, USA Certificate

First aide

CPR/AED

Promote legal and safe sales of alcohol (AZ)

Education and Training

CPR Certified

Liquor Sale Certified

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