ASHTON M. ALLEYNE
868-***-**** *************@*****.*** 129 Anna Street, Cleaver Road, Arima
University of the Southern
Caribbean
Bachelor of Science
in Behavioural Sciences,
Minor: Business Administration
with emphasis in Sociology
2007
Education
Summary
ADMINISTRATIVE MANAGER
January 2016 – Present
Ferreira Optical Limited; 59 Golden Grove, Trinidad 7 years managerial
experience, inclusive of
conflict resolution and,
customer service
Team player
Works well independently
Goal oriented
Proficient in Microsoft Office
Suite
Industrial Relations Certified
Experience
Facilities Management - to plan and direct comprehensive programs for operation, maintenance, repair, and improvement of Company’s facilities.
Supervision of Building & Equipment Maintenance Supervisor, Administrative Officer, Shipping Clerks, Purchasing Clerk and Receptionist, as well as, managing their performance. Local and Foreign Procurement- to ensure current regulations and relevant information of brokerage, courier, customs, and related government services are adhered to for all incoming and outgoing shipments.
Insurance – to liaise with insurance brokers on claim settlements.
Professional staff accommodations - to coordinate flight, transport, housing and communication arrangements for expatriate optometrists and opticians.
Asset Management – to allocate, distribute and insure property and equipment, and provide coverage for human resources. Special Project Lead – coordinating the locating and construction of new properties.
Responsibilities include:
Expertise
Problem Solving
Service Mentality
Public Speaking
Adaptability
Decisiveness
Logical Thinking
Big Picture Thinking
Provide monthly analytical reports to Senior Manager- Operations
Random testing and site audits to determine compliance of company procedures.
Assist in the selection process for new employees. Lending Support to Branch Administrators, Head Optometrist and Head Optician
Collate findings of Inaccurate Information coming from the branch level
Responsibilities include:
April 2010 – December 2015
OPERATIONS SUPPORT OFFICER
ASHTON M. ALLEYNE
868-***-**** *************@*****.***
References
Mark Teelucksingh
Phone:
Former Director Finance & Administration, Ferreira Optical Limited
Provide Solutions to Customer Service-Related Issues arising from poor service. Coordinate training events and meetings.
Auditing shipments of saleable merchandise
Branch supervisory relief
129 Anna Street, Cleaver Road,
Arima
Assisting in coordinating the company’s Customer Service Programme (EQCS) Coordinate Customer Feedback Logs
Provide Solutions to Customer Service-Related Issues arising from poor service. Assisting in coordinating training events and award ceremonies Responsibilities include:
October 2009 - March 2010
CUSTOMER SERVICE OFFICER
June 2008 – August 2009
Quality Research Limited, Tacarigua
Responsible for data collection and entry
Analysis & Presentation
Responsibilities include:
FIELD RESEARCHER/ DATA ENTRY & CALL CENTRE PERSONNEL September 2007 – October 2007
European Union, Development Policy & Management Consultants; Georgetown Guyana Responsible for data collection, entry and analysis. Responsibilities include:
DATA ENTRY CONSULTANT
ASHTON M. ALLEYNE
868-***-**** *************@*****.***
References
Ian Marcus Lewis
Phone:
Former Senior Manager of Sales & Marketing, Ferreira Optical Limited
129 Anna Street, Cleaver Road,
Arima