Meghan O'Leary

Pittsburgh, PA

ad3wi4@r.postjobfree.com

304-***-****

Work Experience

Senior HR/LR Representative, Cleveland-Cliffs

**** ** *******

Performs benefits administration, including change reporting, issue resolution and communicating benefits information to employees

Ensures compliance with the current collective bargaining agreement and local agreements for hourly employees

Participates in and supports management through the grievance process

Administers various human resource plans and procedures for all organization personnel

Conducts audits of various payroll, benefits and other HR/LR programs and recommends any corrective action

Updates HRIS database records and processes paperwork for new hires, terminations, and other status changes

Assists HR/LR Manager with various research projects/special projects

Assists with the development and maintenance of affirmative action program, EEO-1 reporting, and maintain other reports and logs to conform to EEO regulations.

Conducts the recruitment effort for all exempt and nonexempt personnel, conducts new-employee orientations, writes and places advertisement, and processes background checks

Evaluates reports, decisions, and results of department in relation to established goals and recommends new approaches, policies and procedures to continually improve efficiency of the department

Assists payroll department with department changes, pay adjustments, vacation balance accuracy, and payroll processing

Store Manager, Walgreens

2015 to 2021

Created a process to teach, train, coach, and onboard team members to enhance team effectiveness and hold them accountable for performance

Fostered trust and respect among store team by listening honestly and implementing feedback

Leveraged the team’s strengths, skills, and abilities to increase engagement, overcome challenges and solve problems that the store faces

Actively took responsibility for retaining talent and building pipelines to keep the store properly staffed by reviewing all applicants and conducting interviews

Created an environment to foster development of shift leaders and assistant manager for future promotion

Implemented all company policy and procedures and conducted follow up to ensure execution

Assisted in screening, interviewing, onboarding, and training pharmacists and interns for the tri state area

Created and lead an on-site training for Rite Aid converted managers

Cascaded key initiatives to store leadership, pharmacy, and hourly team members and followed up to ensure proper adoption

Championed the customer experience by advocating for the customer, anticipating, and caring for their needs, proactively offering solutions by developing the team members and holding them accountable to providing the best care

Understood sales and financial conditions and leverages the data to engage team members to come up with solutions and actions for store improvement

Verified timecards, made corrections/adjustments as needed and processed payroll, ensuring accurate budget adoption

Assistant Store Manager, Walgreens

2013 to 2015

Coached employees to exemplify exceptional customer service

Implemented initiatives within existing environment

Trained new hires on policies and procedures

Reviewed applications and conducted interviews for hiring

Merchandised products to maximize sales

Maintained promotional locations to track sales and profit

Managed and prepared inventory to ensure accurate on-hand counts

Maintained the store in the absence of the Store Manager

Assistant Manager, Walgreens

2011 to 2013

Opened and closed the store

Received vendors in a timely manner and posted receipts to ensure inventory was updated

Received and stocked warehouse deliveries

Managed and prepared inventory to ensure accurate on-hand counts

Responded to all customer service-related concerns

Cascaded information to team member communicated from upper management

Trained new hires on processes and policies

Education

Bachelor of Science in Family and Consumer Sciences

West Virginia University

August 2010

Master of Professional Studies in Human Resources and Employee Relations

The Pennsylvania State University

Estimated Graduation – December 2024

Memberships

Phi Upsilon Omicron - National Honor Society of Family and Consumer Sciences

Society for Human Resource Management

Pittsburgh Human Resources Association

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