Sr HR/LR Representative
Resume:
Meghan O'Leary
Pittsburgh, PA
*************@*****.***
Work Experience
Senior HR/LR Representative, Cleveland-Cliffs
Performs benefits administration, including change reporting, issue resolution and communicating benefits information to employees
Ensures compliance with the current collective bargaining agreement and local agreements for hourly employees
Participates in and supports management through the grievance process
Administers various human resource plans and procedures for all organization personnel
Conducts audits of various payroll, benefits and other HR/LR programs and recommends any corrective action
Updates HRIS database records and processes paperwork for new hires, terminations, and other status changes
Assists HR/LR Manager with various research projects/special projects
Assists with the development and maintenance of affirmative action program, EEO-1 reporting, and maintain other reports and logs to conform to EEO regulations.
Conducts the recruitment effort for all exempt and nonexempt personnel, conducts new-employee orientations, writes and places advertisement, and processes background checks
Evaluates reports, decisions, and results of department in relation to established goals and recommends new approaches, policies and procedures to continually improve efficiency of the department
Assists payroll department with department changes, pay adjustments, vacation balance accuracy, and payroll processing
Store Manager, Walgreens
2015 to 2021
Created a process to teach, train, coach, and onboard team members to enhance team effectiveness and hold them accountable for performance
Fostered trust and respect among store team by listening honestly and implementing feedback
Leveraged the team’s strengths, skills, and abilities to increase engagement, overcome challenges and solve problems that the store faces
Actively took responsibility for retaining talent and building pipelines to keep the store properly staffed by reviewing all applicants and conducting interviews
Created an environment to foster development of shift leaders and assistant manager for future promotion
Implemented all company policy and procedures and conducted follow up to ensure execution
Assisted in screening, interviewing, onboarding, and training pharmacists and interns for the tri state area
Created and lead an on-site training for Rite Aid converted managers
Cascaded key initiatives to store leadership, pharmacy, and hourly team members and followed up to ensure proper adoption
Championed the customer experience by advocating for the customer, anticipating, and caring for their needs, proactively offering solutions by developing the team members and holding them accountable to providing the best care
Understood sales and financial conditions and leverages the data to engage team members to come up with solutions and actions for store improvement
Verified timecards, made corrections/adjustments as needed and processed payroll, ensuring accurate budget adoption
Assistant Store Manager, Walgreens
2013 to 2015
Coached employees to exemplify exceptional customer service
Implemented initiatives within existing environment
Trained new hires on policies and procedures
Reviewed applications and conducted interviews for hiring
Merchandised products to maximize sales
Maintained promotional locations to track sales and profit
Managed and prepared inventory to ensure accurate on-hand counts
Maintained the store in the absence of the Store Manager
Assistant Manager, Walgreens
2011 to 2013
Opened and closed the store
Received vendors in a timely manner and posted receipts to ensure inventory was updated
Received and stocked warehouse deliveries
Managed and prepared inventory to ensure accurate on-hand counts
Responded to all customer service-related concerns
Cascaded information to team member communicated from upper management
Trained new hires on processes and policies
Education
Bachelor of Science in Family and Consumer Sciences
West Virginia University
August 2010
Master of Professional Studies in Human Resources and Employee Relations
The Pennsylvania State University
Estimated Graduation – December 2024
Memberships
Phi Upsilon Omicron - National Honor Society of Family and Consumer Sciences
Society for Human Resource Management
Pittsburgh Human Resources Association
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