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Customer Service Assistant Manager

Location:
Savannah, GA
Salary:
21.00
Posted:
February 25, 2024

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Resume:

A

Arnold A

Mazo

912-***-****

mazoarnold**@gmail.

com

Savannah, GA 31401

SUMMARY

I have over 14 years of hands-on experience and aircraft detailing . Analytical and logical team player recognized for handling tasks quickly and accurately. Comfortable working independently without supervision.

Dependable professional with strong background in detailing, maintaining and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional. Skilled Polisher successful in maintaining consistent quality levels and completing work within tight tolerances. Experienced in working with different machinery and types of metals. Knowledgeable about tooling and mechanical maintenance procedures. Background includes working on Gulfstream G150 - G700 aircraft products in fast-paced production settings. Prepares surfaces, grinds imperfections and polishes metal for professional finish.

SKILLS

Paint Polish

Aluminum Metal Polishing

Flexible and Adaptable

Problem-Solving

Power and Hand Tools

Scissor Lift operator

PPE Use

EXPERIENCE

Assistant Manager

Savannah, GA

Prime Appearance / Sep 2016 to Current

Directed and supervised team of 14 employees in daily operations, regular performance reviews for employees to identify areas of improvement. Tracked progress on projects and provided timely feedback to staff members. Developed a system for tracking inventory and ordering supplies as needed. Managed customer service inquiries and complaints in a timely manner. Organized training sessions for new hires to familiarize them with the workplace environment.

Lead Technician

Savannah, GA

Prime Appearance / Jan 2020 to Apr 2023

Managed multiple projects simultaneously while meeting deadlines. Ensured that all work were compliant with industry standards and regulations. Enforced compliance with quality standards to maintain production requirements and sustain business operations.

Detail Technician

Savannah, GA

Sharp Details, LLC/ Jul 2016 to Jan 2018

Performed detailed inspections of vehicles, including undercarriages and engines, to identify mechanical issues.

Cleaned and detailed the interior and exterior of automobiles using a variety of cleaning products and tools.

Applied waxes, polishes, sealants and other protective coatings to cars according to manufacturer specifications.

Detail Employee

Savannah, GA

Savannah Aircraft International / Jan 2014 to Jan 2016 Performed detailed cleaning of interior and exterior components of vehicles using a variety of materials and tools.

Inspected vehicle surfaces to identify dirt, scratches, damage, or other imperfections prior to detailing.

Cleaned and polished chrome trim pieces on vehicles with specialized products. Applied waxes, polishes, conditioners, sealants, protectants, glazes, dressings and deodorizers to enhance the appearance of vehicles. Polished all painted surfaces with buffers to restore luster. Removed tar spots from car exteriors with solvents or clay bars without damaging the finish.

Washed exterior surfaces using special soaps and high-pressure water hoses. EDUCATION AND TRAINING

High School Diploma

Liberty County High School May 2000

Hinesville, GA



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