Administrative Assistant Personal
Resume:
Berneake Gantt
Seasoned Employee with Lots of Experience!
Burton, TX 77835
******************@***********.***
Nowadays to find a job that values someone with experience, a great work ethic, being a team player, multitasker, pays attention to detail, versus a degree, I feel that companies are losing a huge part of their base value. While I do not have a college degree, I have tons of experience and working with people that far exceed the expectation that a degree would bring. Please consider the value behind someone you can be sure will meet the needs of this position and your company. Work Experience
Technical Writer
PPE, LLC USA - Brenham, TX
August 2022 to Present
According to SLT, I have exceeded expectations for meeting deadlines. The CEO of Brenham location was impressed with my attention to detail and input, and expressed how glad they are to have me. I observe production team members during process to ensure current documented processes are being adhered to according to company needs. I work closely with senior management and Quality to fulfill their SOP needs for their different departments.
Caregiver/Personal Assistant
Private - Burton, TX
July 2020 to Present
Caregiver for those in need. Light housekeeping, stand by assistance, cooking, meal prepping, errands, medication reminder, companionship, keeping them active. Administrative Assistant
City of Brenham - Brenham, TX
February 2020 to Present
Provide superior customer service to the public by answering 25-50 non emergency calls daily to the police department in a friendly and professional manner to deliver exceptional client experience
• Proof 5-8 crash reports daily to guarantee accuracy and submit to Crash Report Information System
(CRIS)
• Utilize exceptional organizational skills and guideline compliance to enter approx. 50-100 daily tickets into company-standard database quickly and efficiently
• Serve as notary public, verifying authenticity of documents and acting as witness for multiple clients
• Run local records, criminal history, and background checks with confidential access and draft clearance letters while upholding confidence policies
Associate Administrative Assistant
PepsiCo - Bryan, TX
July 2019 to Present
Reconcile daily sales and delivery routes by entering data in system accurately to secure internal processes
• Manage financials by making daily bank deposits and counting money to ensure budget adherence
• Perform reception duties by answering 10-30 calls and routing to other departments or individuals Caregiver/Personal Assistant
Right At Home - Brenham, TX
August 2021 to January 2023
Overnight weekday and weekend caregiver and personal assistant. Light housekeeping, data entry, mowing, cooking, shopping, standby for toileting and showering, washing clothes, typing, running errands as needed, transport to doctor appointment without special accommodations. I do have a CDL, so I could transport in a small van or bus if needed. Meal preparation Business Office Manager/HR
Five Oaks Achievement Center - New Ulm, TX
January 2005 to February 2019
Established procedures for record keeping to improve effectiveness of office personnel and activities
• Resolved client inquiries using multi-line phone systems and maintained confidentiality while handling sensitive documentation, increasing customer satisfaction by 80%
• Assisted with recruiting processes and attending events to grow internal support by 60%
• Managed budget of $10,000, performed accounts receivable duties, and oversaw inventory activities, including requisitions, shipments, stocking, negotiation, and distribution of materials to 3 locations
• Communicated corporate objectives and provided clerical support across 3 divisions through regular correspondence and scheduled follow-up, increasing staff efficiency by 20%. Education
High school diploma or GED
Burton High School - Burton, TX
August 1987 to May 1991
Computer Programming Certificate in Marketing, Office Management Stratford Career Institute
Skills
• Office Management (10+ years)
• Human Resources (10+ years)
• Event Planning (8 years)
• Accounts Payable
• Accounts Receivable
• Recruiting (10+ years)
• Microsoft Outlook (10+ years)
• Payroll (7 years)
• Management
• Data collection (9 years)
• Medical scheduling (4 years)
• Contracts (10+ years)
• Clerical Experience (10+ years)
• Microsoft Excel (6 years)
• 10 key typing (4 years)
• Windows (10+ years)
• Microsoft Office (10+ years)
• Time management (4 years)
• Negotiation (4 years)
• Customer service (10+ years)
• Merchandising (3 years)
• Customer support (9 years)
• Communication skills (10+ years)
• Analysis skills (6 years)
• Technical Writing
• Proofreading
• Quality Assurance (2 years)
• Administrative experience
• Organizational skills
• Personal Assistant Experience (10+ years)
• Teaching
• Proofreading (5 years)
• Personal assistant experience
• Customer service (5 years)
• Marketing
• Recruiting
• Project management
• Order fulfillment
• Front desk
• Typing
• Windows
• SharePoint
• Clerical experience
• Cash handling (10+ years)
• Data collection
• SAP
• Quality control
• Analysis skills
• Manufacturing (2 years)
• Human resources (10+ years)
• Workday
• Negotiation
• Databases
• Insurance sales
• Payroll
• Accounts receivable
• Quality assurance
• Medical terminology
Certifications and Licenses
CPR Certification
March 2023 to March 2025
AED Certification
March 2023 to March 2025
Notary Public
November 2005 to November 2023
Notarize documents
Life Insurance Agent
October 2022 to October 2024
I just renewed my license to sell Life Insurance.
CDL
June 2022 to October 2024
Driver's License
June 2022 to October 2024
Class B CDL
Assessments
Call center customer service — Proficient
June 2021
Demonstrating customer service skills in a call center setting Full results: Proficient
HR: Compensation & benefits — Proficient
June 2021
Knowledge of compensation and benefits programs
Full results: Proficient
Protecting patient privacy — Proficient
January 2023
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Verbal communication — Proficient
January 2023
Speaking clearly, correctly, and concisely
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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