CFResume.txt

Chimere Fleming

Staff Accountant

Columbia, SC

ad3wh6@r.postjobfree.com

803-***-****

BCBS (Temp)

September 2023 to January 2024

Provider Enrollment Analyst

Responsible in the provider enrollment process to review, research, analyze and process provider enrollment applications.

Ensure all documentation needed for each type of application has been received. Review all signatures in detail to ensure the correct type of signature is on the application and contracts.

Enter the applicants information into the database using Rumba. Check for updated and past due credentials.

Update and email the providers for any additional information needed using Salesforce.

Utilize Docfinity to check for returned mail and update the reason. Assist with special projects as needed.

Teleperformance (Bank of America)

Dec 2022 to May 2023

Financial Specialist

Customer Service.

Provide customer with their account details.

Close credit card accounts.

Process payments.

Process credit card applications.

Provide options that best fits the customer's needs. Waive fees if applicable.

Process complaints and or disputes on transactions. Process fraud claims.

Add or remove authorized users.

Process lost or stolen debit/credit cards.

Assist the customer with any all concerns and or get them to the correct department.

Teleperformance (FedEx)

International Trace/Premier Customer Care

June 2021 to June 2022 Customer service for both the customer and the company doing the shipping.

Answer calls and respond to claims received in email. Trace packages.

Obtain description of items that has possibly been misplaced within a hub. Request to have packages expedited.

Request to have packages placed on hold per customer's request. Schedule pickups for shippers.

Schedule freight pickup orders.

Log complaints for both customer and or the shipper. Close trace accounts if the package could not be located. BCBS (Temp)

Cash Auditor II

April 2020 to July 2020

Enter in daily payments.

Process credit card payments.

Pull reports for misapplied payments and apply correctly. Locate accounts where no account number was listed on payments. Run reports weekly that show revenue from the Clients. Pull nsf reports daily.

Assist manager with special projects.

BCBS (Temp)

Background Coordinator and Payroll/Benefits

July 2018 to January 2019

Background Coordinator • Review report from the

Recruiter’s Department.

• Contact applicants with missing information and or to request additionalinformation needed to allow the next area to approve or deny the application for employment. Payroll/Benefits • Process all check retiree payments.

• Send out retiree benefits packets.

• Send out checks (gift) to new retirees.

• Quality Control

• Utilized the system CM8 to verify all retirees information was being scannedinto the system clear and correctly. • Assist with special projects.

Staff Accountant

Vision Property Management (Temp) - Columbia, SC

May 2018 to June 2018

•Accounts Payable.

• Lookup Customers account information to apply to all payments.. Run reports for each active Property ID the company utilized.

• Process check Payments.

• Run reports that generated NSFs.

• Process all NSF’s and reverse payments.

• •Utilized ‘Great Plains’ to review all customer account information.

• Upload all payments to the bank.

•Worked closely with the Tax Department to apply codes and credits to the accounts.

Staff Accountant

BCBS (Temp)

March 2016 to June 2016

Enter Accounts Payable Invoices in MAS90

• Enter Accounts Receivables

• Run Customer Inquiry Reports

• Review and organize General Ledgers

• Assist Senior Accountant

• Special Projects assigned by Manager

Staff Accountant

AMCOL Systems, Inc

January 2010 to May 2015

Process, Code, and enter accounts payable invoices into computer system

• Process accounts payable check runs weekly

• Ran expense transaction registers monthly

• Track fixed asset purchases/dispositions and input them into computer system

• Monitor general sub ledgers: Accounts receivable, employee receivables, accounts

payable, and prepaid expenses

• Work closely with all departments within the company on a daily basis or as needed

Staff Accountant

AMCOL Systems, Inc - Columbia, SC

2003 to 2015

Account Trust Supervisor

AMCOL Systems, Inc

June 2007 to January 2010

Assist Trust manager when needed

• Research and correct invoice disputes from clients

• Assist Client Relations with recon balance discrepancies

• Assist corporate trainer with information Port, Direct Pay, training, and support

• Assist programmers with new client payment file set up • Provide weekly andmonth-end reports to clients as necessary

Shift Leader/Customer Service Representative

Hollywood Video - Columbia, SC

2001 to 2008

• Balance cash drawers, petty cash, and change box for daily activity

• Data entry for new accounts

• Customer service

• Note and address customer complaints

Account Trust Clerk

AMCOL Systems, Inc

January 2006 to June 2007

Process daily payments

• Utilize several client systems while posting

• Process mail daily which include payments

• Process check from Direct Pay

Customer Service Representative

AMCOL Systems, Inc

May 2004 to January 2006

Assist patients with inquiries on account balances for St. Josephs, St. Mary, and Mercy Hospitals

• Assist with payment plans

• Assist with insurance information for proper filing

• Issue feedback on itemized statements

• Note and address grievances and complaints

• Research accounts for payments and adjustments

Medical Account Specialist

AMCOL Systems, Inc

June 2003 to May 2004

Analyze and process insurance claims

• Assists patients on options to resolve balances

• Answer multiple phone lines

• Address and resolve patient grievancesEducation

Bachelor of Science in Accounting with a minor in Retail University of South Carolina Graduate Columbia - Columbia, SC May 2003

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