Gloria Walker Newman-Jett

Post Office Box *** Elgin, SC 29045 803-***-**** ad3wh3@r.postjobfree.com

EDUCATION:

LIMESTONE COLLEGE, Gaffney, SC

Bachelor of Science in Business Administration and Management, May 2002 SUMTER AREA TECHNICAL COLLEGE, Sumter, SC

Associate Degree in Business Management, November 1985 EXPERIENCE:

Richland County Central Court, Columbia, SC

Data Entry Clerk/Customer Service. September 24, 2018-May 2019

• Check defendants and customers in for traffic and magistrate court, and civic court.

• Direct defendants and customers to correct court room for hearings.

• Work in orders divisions and enter in depositions and filings. Key in traffic tickets. Stoney and Walker LLC, Columbia, SC

Administrative Assistant. July 2018—August 30, 2018

• Answered phone calls and returned phone calls for attorney to insurance companies, adjusters, hospitals.

• Set up clients’ files and key in clients’ information. KELLY/PALMETTO HEALTH HOME CARE, Columbia, SC

Switchboard Operator/Receptionist. April 2016—April 2018

• Self-Pay Statements via Zinned.

• 120-day bad debt review for adjustments.

• Return mail processing.

BLUE CROSS & BLUE SHIELD OF SOUTH CAROLINA, Columbia, SC Quality Control Analyst II. March 1989 – December 2012 (Retired)

• Processed and audited medical, dental, and prescription drug insurance claims.

• Compiled heaps of data and performed data entry.

• Generated and prepared weekly, monthly and quarterly reports.

• Researched and solved complex issues pertaining to health insurance claims.

• Worked on special projects.

• Trained internal and external employees on claim procedures and reports.

• Utilized Microsoft Office, Word and Excel frequently.

• Knowledge of ICD-9 and CPT coding.

SOUTHERN NATIONAL BANK (Currently BB&T), Columbia, SC Bank Teller. September 1987 – March 1989

• Processed monetary transactions.

• Offered banking services best suited for customers’ needs.

• Provided customers with prompt attention and courtesy. REFERENCES AVAILABLE UPON

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