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Assistant Manager Customer Service

Location:
Springfield, MO, 65807
Posted:
February 25, 2024

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Resume:

Tamala Meal

Ozark, MO *****

ad3wh0@r.postjobfree.com

+1-417-***-****

Authorized to work in the US for any employer

Work Experience

Administrator

All Creatures Animal Hospital - Springfield, MO

March 2023 to Present

Manage the hospital, write policies and procedures, payroll, bill pay, profit and loss spreadsheets, scheduling, hiring, firing, problem solver, and a solution specialist. Hold every week staff meetings, helps improve work flow from the front reception to the back. Assistant Manager

Security Finance & Tax Service - Springfield, MO

April 2022 to Present

Day to day operations, sales calls, deposits, going over contracts with customers, lead calls, renewal calls, emails, collection calls, opening reports and closing reports when manager isn’t here. Branch Manager

Check N Go

May 2021 to Present

Day to day operations, opening and closing store, customer service, cash handling, collections, projections, daily paperwork, contracts, reviewing contracts with customers, cash checks, dispersing checks and money for loans, operating office machines, using multi line phones, and multitasking Manager

Acceptance Now - West Plains, MO

December 2017 to March 2021

Manage a credit building company! We do contracts on furniture inside FFO Home. Customer relations, deposits, take payments, do collection calls, cash handling, explaining and going over legal binding contracts. Make schedules, get a game plan to hit expected standards for the day, multi task, multiline phones, faxing, scanning, and copying!

Assistant Manager

Banner Finance - West Plains, MO

March 2017 to May 2017

Trained to take loan applications, run credit reports, take payments, make collection calls, and did customer service

Assistant Manager

Burger King - West Plains, MO

November 2016 to May 2017

Deposits, inventory, general paperwork, ran my own shift, also assisted in making schedules! Leader

Grisham Farm Products

November 2013 to December 2016

Manager

Shop n Go convenient store

September 2005 to March 2013

Assistant Manager

Dollar General

January 2005 to September 2005

Key holder, ran my own shift, received truck and out freight up, worked with employees, cash handling, opening and closing store procedures, and daily paper work Education

General Diploma

Willow Springs High School

Cosmetology license and Instructors degree

Amanada Jane Beauty Academy

Skills

• Management (10+ years)

• Customer Service (10+ years)

• Office Skills (10+ years)

• Management Experience

• Retail Sales

• Medical billing (4 years)

• Payroll (8 years)

• Inventory Control

• Store Management Experience

• Assistant Manager Experience

• Inventory Control

• POS

• Payroll

• Store Management Experience

• Planograms

• Insurance verification (3 years)

• Microsoft Excel

• Microsoft Word

• Financial Services

• Sales Experience

• Data entry

• Typing

• Upselling

• Sales Management

• Loss Prevention

• Human Resources

• Cash Handling

• Front Desk

• Merchandising

• Research

• Pricing

• Guest Services

• Financial Report Writing

• Leadership

• Sales (10+ years)

• Supervising experience

• Office manager experience

• Profit & Loss

• Budgeting

• Accounts Receivable

• Customer service (10+ years)

• Multi-line Phone Systems

• Strategic Planning

• Banking

• Tax Experience

• Accounts Payable

• QuickBooks

• Accounting

Assessments

General manager (hospitality) — Proficient

February 2021

Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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