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Customer Service Accounts Payable

Location:
Palos Hills, IL
Salary:
$16
Posted:
February 25, 2024

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Resume:

Jo Ann Winter

***** *. ******** ***.

Alsip, IL *0803

C 708-***-****

ad3wg1@r.postjobfree.com

Summary

Experience in Accounts Receivable/ Billing, Accounts Payable, Inventory Control, Customer Service, Shipping/ Receiving, and basic administrative skills. Performed daily accounting duties such as entering orders, invoicing, applying check payments to proper accounts, posting credit card payments/ perform pre- authorizations when necessary. Ensure proper pricing/ discounts for customers. Prepare daily deposits. Review AR Aging reports for past dues and send statements when necessary. Keep accurate customer & vendor details in accounting program. Backup AP when needed. Enter invoices from vendors ensuring proper GL codes are used. Assist shipping clerk by providing required carton labeling for orders, assist with scheduling of freight shipments.

Skills

Billing/ Invoicing Manufacturing Resource Planning (MRP) Accounting (Sage 50 Quantum Accntng 2024) Bill of Materials (BOM) Inventory Cost/ Profit analysis

Shipping & receiving Product import/ export (Export documents) Vendor & customer relations Direct/ indirect cost analysis Distribution/ warehouse management Freight & transportation operations Purchasing/ Issuing Purchase Orders Vendor sourcing/ cost estimating Secretarial and administrative knowledge Sales/ customer service Type – 58+ words per minute Document management/ organization Multi task/ detail orientated Scheduling/ workflow management Writing/ proofreading/ editing Database management & maintenance Problem solving/ troubleshooting Time management

Experience

Representative Sales Company/ FA Edmunds Co. Apr 2011 - Present

AR functions: Enter orders, Invoicing, Apply Cash Receipts, Customer Service

Assist AP. Enter vendor invoices, Maintain Vendor files.

Assist shipping clerk

Vanee Foods, Berkeley, Illinois Dec. 2010 – Mar 2011

Completed daily billing

Entered Orders

Ordered necessary office supplies

Progressive Lighting/ Lee Lighting, Braselton Georgia 2006-2007 Accounting Clerk

Performed daily cash posting to proper customer accounts.

Allocated cash receipts to proper customer invoices, less any allowed discounts.

Entered domestic payables for payment, ensuring proper customer account & GL account. Frank A. Edmunds & Co., Inc., Chicago, Illinois 1996-2006 Office Clerk/ Manager

Performed daily tasks of administrative duties, order taking/ entry, invoicing, customer service, generating purchase orders, finding profits for completed sales, and part order requests.

Performed tasks and maintenance in MRP program such as: Entering orders, performing daily invoicing, receiving in of raw material, kit/ complete or add/issue inventoried parts, produced and issued purchase orders, assisted in the maintenance of items on hand to ensure accurateness, and entering of new items along with bill of materials (BOM).

Entered payables into Peachtree accounting software; assigning correct GL accounts as well as scheduling and releasing for payment when due to be paid.

Managed company petty cash account and daily bank deposits.

Consolidated orders to minimize shipping costs, managed customer database, and worked in conjunction with sales, manufacturing and accounting departments.

Prepared required paperwork for orders shipped by USPS, UPS or by freight truck. Prepared customs paperwork when necessary (NAFTA or SED).

Developed and maintained distinctive labels for products and packages which included the production of UPC’s for new products.

Retrieved costs and lead time of items for customers and supplied product quotes.

Resolved customer complaints and/or discrepancies. Michaels Craft Store, Chicago Ridge, Illinois 2002-2004 Sales Clerk, Certified Custom Framer

Assisted with sales floor maintenance and customer requests.

Earned Certification in custom framing department.

Prepared frame orders/ frame assembly.

Assisted customers with decision making process. Rogers Cartage Co., Crestwood, Illinois 1996-1996

Switchboard Operator/ Office Assistant

Answered and directed incoming phone calls.

Performed general office duties such as filing, mail distribution, front door receptionist, etc. Kmart Retail Store, Oak Lawn, Illinois 1993-1996

Jewelry Sales Clerk/ Retail Sales Clerk

Conducted customer service while maintaining sales floor appearance.

Gained cashier experience while making jewelry sales. Education

A.A., Business Administration Associate, 2002

Moraine Valley Community College, Palos Hills, Illinois GPA: 3.3

H.S., 1996

Alan B. Shepard High School, Palos Heights, Illinois GPA: 3.3

References

References available upon request



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