**th February, ****

Dear Sir,

I saw your job advertised on the on-line and thought to submit my CV. Please be kind enough to go through my CV and give me a suitable job post at your company.

If you select me by any chance I will work hard as much as I can for the company from the bottom of my heart to bring the company up and shiny. In my life what I believe is if we work loyally, Honestly to the company it will come back to me. This is what I thought in my carrier so I will work hard to the company. Trust me and my words and give a chance to me.

Hope you will give me a chance to win my goal, and looking forward for it,

If you would like to know more about my ability, I can be available for an interview at any time convenient for you.

Thanking you,

Yours Faithfully,

Devika Dissanayake.

DEVIKA M.

DISSANAYAKE

PERSONAL SUMMARY

Motivated and friendly worker with a flexible schedule and willing to work weekends. Dependable and punctual with a clean driving record.

Work collaboratively with team members and provide excellent customer service

INTERESTS

• Creating Organizational

• Develop Programs and keep the company up

• Hosting personal development workshops

• Traveling

CONTACT

Mobile: 00-94-769-******

Address: 190/19, 14th Lane,

Tharaka Sewana

Kiriwaththuduwa (10208)

Sri Lanka.

Email:ad3we5@r.postjobfree.com

WORK EXPERIENCE

Making Reservations

Answering the phone

Get fares From Airlines

Issuing tickets

Informing Passengers of their travel information

Clean office, prepare tea when office boy is on leave

Travel Executive

Islandwide Tours & Travels (Pvt)Ltd., (1992-1999)

Making Reservations

Answering the phone

Get Fares from Airlines

Issuing Tickets

Coordinate and plan Hotel, leisure, Air tours

Created Tour And Travel Packages

Helped clients resolve probles before, during and after travel.

Created and completed travel itineraries for business and vacation customers.

Assisted travelers with easily making changes to reservations.

Calculated each customers travel costs, accommodations, and applicable taxes.

Assistant Manager

Eastwind Travels & Tours (Pvt) Ltd (1999-2009

Walked department regularly to determine needs and proactively delegate tasks.

Trained team members on appropriate application of policies and procedures.

Took initiative in handling problems and used independent judgment to take immediate corrective actions.

Maintained safe work environment for employees, vendors, and customers.

Monitored cash management and reviewed expenses for optimum budget tracking.

Showroom Manager

The House Of Gift (2010-2013)

Drove continuous improvement efforts to reduce costs at all stages of travel travel planning, implementation and and accounting.

Listened to customers needs, answered questions, and researched applicable travel accommodations.

Customized available packages to match customers financial means and required accommodations.

Prepared and processed relevant travel documents and invoices for clients.

Used knowledge of travel destinations and accommodations to help clients plan trips.

Assisted travellers with easily making changes to reservations.

Calculated each customers travel costs, accommodation, and applicable taxes or tariffs.

Went on Sales Have a very good and have a very good Marketing Skills

Answered the office land telephone and mobile on all time and replied

Administrative officer

Colombo South Animal Hospital (2018-2021)

Managed budgets to keep expenditures within limitations of available appropriations and revenue.

Answered incoming calls and directed messages to correct party.

Filtered incoming phone calls and emails, escalating only highest priority inquiries to executive leadership.

Greeted visitors upon arrival and directed guests to appropriate departments.

Prepared miscellaneous letters, memorandums and emails.

Photocopied, faxed and scanned office correspondence.

As-sit to treat the animals.

EDUCATION

Dehiwala Madya Maha Vidiyalaya (Sri Lanka)

G.C.E (O/L) 1984 December.

Vocational Training Centre Dehiwala (Sri Lanka)

English Diploma Course 1987Janaury.

Typing & Stenographer 1987 January.

International Airline Ticketing Academy

Ticketing And Reservation Course 1993 January

Languages

English Fluent

Tamil Intermediate

Sinhalese Fluent

Community Service & Volunteer Work

Helping Abundant Animal to Find New Homes. And giving care and love to them. Loving the environment very much.

Hobbies

Sewing

Reading

Hand Work

Skills

Very good Customer Care and Handling

Marketing Skills

Very good written and Communication skills

Computer knowledge of word and excel

Awards

Student Athlete Awards For

Running

Badminton

High Jump

Long Jump etc

Contact this candidate