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Customer Service Retail Merchandiser

Location:
Concord, NC, 28027
Salary:
$20/hour
Posted:
February 25, 2024

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Resume:

Geraldine Young ** White St SW Concord, NC *****

704-***-**** ad3wbp@r.postjobfree.com

Experience

Deposits – Dave and Buster’s

February 2023 to present

-Count and balance daily receipts and monies

-Prepare daily deposits

-Keep track of safe contents and order change as needed

-Assist with entering paperwork from events

-Assist with scheduling interviews and keeping management informed

Audit Supervisor - Quantum Services

June 2022 to January 2023

-Conduct item level audits for convenience store clients

-Upload audit reports into client computer systems

-Discuss results with store managers and district and area managers

Customer Service Supervisor – Floor and Décor

May 2021 to June 2022

-Customer service including solving issues with delivery

-Manage and train cashiers

-Assist management with maintaining inventory

-Office work and cash control

Assistant Manager – Circle K

December 2020 to March 2021

-Customer service

-Daily paperwork

-Stocking and cleaning the store

Retail Merchandiser – Premium Retail Service

August 2020 to December 2020

-Travel to stores to perform merchandising services including POP placement, straightening and stock, and planogram resets.

Retail Merchandiser – Merchandising Solutions Group

August 2017 to January 2023

-Contract services to perform retail maintenance, resets and new store set ups

Inventory Specialist – Retail Grocery Inventory Services (RGIS)

March 2019- 2021

Retail Merchandiser – Lawrence Merchandising Service

May 2020 to August 2020

Retail Merchandiser – Foster Grant International

July 2019 to April 2020

Retail Merchandiser - Acosta Marketing

September 2017 to February 2019

Retail Merchandiser – Hallmark Marketing Company

September 2013 to April 2014

Store Manager - Colonial Pantry #2 (Champaign IL)

December 2010- June 2011

- all aspects of managing a convenience store

- cash and inventory control

- customer service and vendor relations

- hiring and training new employees

- obeying all laws related to selling gasoline, tobacco, alcohol, and lottery

Training Coordinator - Kmart #4758

September 2008-March 2009

-Hire and train new associates

-Keep current associates up to date on retail training topics

-Assist Human resource manager in all aspects of payroll, scheduling, corrective actions, policy and Labor laws

Front End Supervisor - Kmart #4758

September 2007- August 2008

-customer service

-replenishing candy and other items at the checkouts

-control of cash on overnight shift

Loss Prevention Associate - Kmart #4758

April 2007-September 2007

-surveillance and apprehension of shoplifters

-investigation of internal theft

-other duties as required to control or reduce losses of any kind to the company

Store Manager - The Pantry Inc.

August 2005- May 2006

- all aspects of managing a convenience store

-cash and inventory control

-customer service

-hiring and training new employees

-obeying all laws related to selling gasoline, tobacco, alcohol, and lottery

Inventory Specialist - Southern Retail Inventory Service, Old Hickory TN

October 2003-August 2005

- taking accurate financial inventory of convenience stores

- Completing and sending in paperwork on time

Additional Work Experience includes

Inventory Specialist with RGIS, AICS, and WIS

Night Auditor for Red Roof Inn, Best Western Luxbury Inn, and Hampton Inn

Store Manager McCrory’s and Family Dollar

Education Saint Joseph’s College of Maine, Master of Arts in Pastoral Theology

Saint Joseph’s College of Maine, Bachelor of Arts in Theological Studies

University of Phoenix, Associate of Arts in Psychology

Laural School of Bookkeeping and Accounting, Accounting Certificate

Work Skills include

Strong customer service skills and ability to make decisions quickly

Excellent typing and 10-key skills

Strong spelling and grammar skills

Advanced knowledge of various specialized computer systems

Very organized and prepared

Telephone and email etiquette



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